Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Summary: As an Application Support Engineer, you will be responsible for actively participating in team discussions and providing solutions to work-related problems. Your typical day will involve independently performing tasks and becoming subject matter experts in Google Workspace. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Troubleshoot and resolve technical issues related to Google Workspace. - Collaborate with cross-functional teams to enhance system performance. - Document processes and procedures for future reference. - Provide technical support and training to end-users. - Identify opportunities for system improvements and implement solutions. Professional & Technical Skills: - Required Skill: Expert proficiency in Google Workspace. - Strong understanding of cloud-based applications and services. - Experience in troubleshooting and resolving technical issues. - Knowledge of ITIL framework and incident management processes. - Excellent communication and interpersonal skills. Additional Information: - The candidate should have minimum 1 year of experience in Google Workspace. - This position is based at our Manila office. Minimum 1 year(s) of experience is required

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