Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in evaluating moderately complex and variable issues (with substantial potential impact), whilst using analytical strengths to weight and balance both workload and priorities.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview:

Work with the established and experienced Treasury & Trade Solutions (TTS) FI Sales coverage team across the UK and Europe to support the KYC (Know Your Client) and RFI (Request for Information) client outreach processes – both of which are business critical and which support continued client and revenue growth, reduce attrition and help the organisation mitigate multiple risks associated with and derived from the services provided to Financial Institutions (FI) and Non-Bank Financial Institutions (NBFI)

What you’ll do:

• Primarily provide support to UK and Europe based Client Executives and Solution Sales with the Know you Client (KYC) and RFI (Request for Information) processes and overhead (including communication with clients where this is required)
• Work closely in partnership with Sales and Coverage partners, focusing on these key areas which form a big element of TTS' adherence to risk and controls procedures and processes and our obligations to other key stakeholders, internally and externally.
• Provide support where necessary for the coordination of RFP material relating to these core areas of risk control
• Ensure AML (Anti-Money Laundering) enquiries handled promptly and thoughtfully, ensuring adherence to Citi policies.
• Take ownership, lead and track specific customer issues/problems/trends in the context of KYC and RFIs and be able to articulate these to management internally, offering suggestions on process improvement and risk mitigation, when and where appropriate
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

What we’ll need from you:

• Proven track record of successful client focused activity, Back Office Cash Management or Trade Operations Experience
• Excellent problem-solving skills
• Excellent interpersonal skills
• Committed, Trusted team player
• High energy with initiative
• Time Management and Organizational Skills

What we can offer you:

This is an excellent opportunity to join a dynamic and focused team providing coverage to some of Service’s largest institutional clients and will, at the same time, provide the potential to develop a keen understanding of the clients, products and services provided at a time when the industry is experiencing exciting change.

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretional annual performance related bonus 
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program  
• Pension Plan 
• Paid Parental Leave 
• Special discounts for employees, family, and friends 
• Access to an array of learning and development resources 

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. 

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Job Family Group:

Institutional Sales

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Job Family:

Institutional Sales Support

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.