Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

At Discover, be part of a culture where diversity, teamwork, and collaboration reign. Join a company that is just as employee focused as it is on its customers and is consistently awarded for both. We’re all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career. 

Discover will not sponsor or transfer employment work visas for this position.  Applicants must be currently authorized to work in the United States on a full-time basis.

The Infrastructure Engineer works on holistic engineering deliverables across different stages of the product lifecycle and determines technology patterns for the overall solution. This role takes the lead in guiding more junior engineers and is a role model in fostering the adoption of new technologies. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management. 

This is a senior level position that is responsible for supporting our mainframe environment.  They will be responsible for all related software, preferably this person would be strong in CICS with understanding in MQ, DB2, Mainframe Network configurations and the zOS Operation system.  They must be willing to cross train and provide mentorship to the team.  This person must also understand, we have a managed service which provides support for the mainframe software and hardware environment, and they will have limited access to the system.  Knowledge of JIRA and project management would be a plus.  They will be responsible for monitoring and managing the managed services workload.

Responsibilities 

• Monitors the mainframe system hardware/software for performance degradation, connectivity issues, system events and alerts. Updates and manages tickets through resolution with vendors and internal support groups. Tests, analyzes, performs corrective actions, and restore availability and services in a timely and accurate manner to eliminate/reduce application impact. Provides timely notifications to management/outage team and escalate tickets to appropriate internal and external management as needed.
• Participates in pager rotation to provide 24x7 support for Mainframe Systems (Prod, Test, Development).
• Plans and performs scheduled changes (patching, maintenance, deployment, decommission, configuration, performance tuning) for all hardware and software used to support the mainframe infrastructure.
• Provides consultative services to infrastructure and application teams regarding project work, POCs and/or troubleshooting exercises.
• Achieves product commitments (and influences others to do the same) by using informal leadership & highly developed communication skills and contributes to or led technology communities 

• Uses automation, system tools, open-source solutions, observability and 'security first' principles in daily work 

• Contributes to team agile ceremonies, leads demos and presentations, helps new engineers learn established norms 

• Initiates high level solution design approaches, and guides team to achieve desired key software delivery capabilities using automated, coded enterprise and observability 

• Participates in internal speaking and advocacy events 

• Supports research activities to adopt new technology solutions in ways of developing new capabilities 

• Continues professional education and creates opportunities for core product teams to learn engineering best practices 

• Coaches immediate chapter and actively fosters the adoption of new technologies 

Mainframe Engineering core contributor, including the below -

• Provide leadership in mainframe on-line and batch design with an emphasis on high availability design.
• Provide expertise in performance tuning and enhancements.
• Participate in a pager rotation to provide 24x7 support for all DFS mainframe environments.
• Support several major applications (Development, testing, & production installation).
• Provide mainframe consulting services to infrastructure and application teams on project development.
• Provide support for managed service team.
• Research and implement new mainframe technologies to enhance existing infrastructure.

Minimum Qualifications 

At a minimum, here’s what we need from you: 

• Bachelors – Computer Science, Engineering, Informatics, Information Security, Information Technology or related 
• 3+ Years – (Software) Engineering, DevOps or related 

• Internal applicants only: technical proficiency rating of competent on the Dreyfus engineering scale 

Preferred Qualifications 

Bonus Points If You Have: 

• Experience in Mainframe Engineering, Unix/Linux Administration, Database Systems or related
• CICS Systems with knowledge of CICS Plex environments
• 4+ years of Mainframe knowledge
• Knowledge of Mainframe MQ
• Knowledge of Mainframe DB2
• Knowledge of Mainframe Moderization
• Knowledge of Parallel Sysplex
• Knowledge of CTG and zOS Connect
• Knowledge of VSAM
• Knowledge of JCL, TSO REXX, ISPF, and other core mainframe skills
• Knowledge of Mainframe Communication Server
• Knowledge of zOS Connect (zCEE) and an understanding of DB2 Rest Services

External applicants will be required to perform a technical interview. 

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Application Deadline:

The application window for this position is anticipated to close on Aug-25-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

Compensation:

The base pay for this position generally ranges between $86,500.00 to $146,100.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave

• Paid Time Off

• 401(k) Plan

• Medical, Dental, Vision, & Health Savings Account

• STD, Life, LTD and AD&D

• Recognition Program

• Education Assistance

• Commuter Benefits

• Family Support Programs

• Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com.

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email [email protected]. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.