Posted:
3/17/2025, 3:19:33 AM
Location(s):
New York, New York, United States ⋅ New York, United States
Experience Level(s):
Senior
Field(s):
Customer Success & Support
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
Hear from our UK team about what it's like working at Monzo ✨
New York City | $89,250 - $120,750
We’re building the best money management app in the world. We believe there should be an alternative to the banking of the past: we help our customers better manage their finances through beautiful and intuitive digital tools. We want to replace the terrible user experiences that you are forced to use whenever you log into your bank, and get rid of unfair fees and poor customer service.
Our mission started in the UK where we now have more than 5 million customers, and are one of the top startups to work for in Europe. We’re just getting started in the US, but our mission is the same – we think that banking should be better.
Internally, we encourage an open, collaborative, inclusive working environment. We contribute to open source software, and we continually engage with our wonderful community. We’re hiring talented, creative problem-solvers to help us build the banking app of the future. Join us!
We’re looking for a People Ops / Admin Coordinator to join our team and play a key role in supporting both People Operations and workplace administration. This role will focus on executing core People Ops processes, acting as a key liaison with the UK People Ops team, supporting workplace operations in our NYC office, and assisting with recruiting coordination.
You’ll report directly to the Executive Operations Manager and collaborate closely on initiatives that enhance employee experience, engagement, and operational efficiency. You’ll also play a key role in scheduling and coordinating interviews to ensure a seamless candidate experience.
#LI-Newyork
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2023 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Website: https://monzo.com/us/
Headquarter Location: London, England, United Kingdom
Employee Count: 1001-5000
Year Founded: 2015
IPO Status: Private
Last Funding Type: Series H
Industries: Banking ⋅ Financial Services ⋅ FinTech ⋅ Marketplace