Posted:
10/15/2024, 5:00:00 PM
Location(s):
Georgia, United States ⋅ LaGrange, Georgia, United States
Experience Level(s):
Junior
Field(s):
Customer Success & Support ⋅ Sales & Account Management
Workplace Type:
Hybrid
Interface is a global flooring solutions company and sustainability leader, offering an integrated portfolio of carpet tile and resilient flooring products that includes Interface® carpet tile and LVT, nora® rubber flooring, and FLOR® premium area rugs for commercial and residential spaces. Made with purpose and without compromise, Interface flooring brings more sophisticated design, more performance, more innovation, and more climate progress to interior spaces. A decades-long pioneer in sustainability, Interface remains “all in” on becoming a restorative business. Today, the company is focusing on carbon reductions, not offsets, as it works toward achieving its verified science-based targets by 2030 and its goal to become a carbon negative enterprise by 2040.
Position summary:
The Customer Success Specialist will provide proactive customer service to internal and external customers. The individual is responsible for order management and steady communication to ensure customer satisfaction for prompt and accurate delivery of products. This individual will serve as the as the voice of the customer to other departments within Interface. This role will represent Interface as the single point of contact to the customer to provide quick resolution, accurate information, and ensure customer satisfaction in a timely & professional manner.
Please note that this is a hybrid role, with the typical working schedule being Monday and Friday work from home, Tues through Thurs working in our LaGrange facility.
Educational requirements:
Skills and Experience:
Essential Duties
#LI-Hybrid
We are a VEVRAA Federal Contractor. We desire priority referrals of Protected Veterans for job openings at all locations within the State of Georgia. An Equal Opportunity Employer including Veterans and Disabled.Website: https://nora.com/
Headquarter Location: Brooklyn, New York, United States
Employee Count: 1-10
Year Founded: 2018
IPO Status: Private
Industries: Real Estate ⋅ Real Estate Brokerage