Posted:
8/13/2024, 5:00:00 PM
Location(s):
Fort Wayne, Indiana, United States ⋅ Indiana, United States
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Medical, Clinical & Veterinary
Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
This role is designed to serve the community by decreasing disparities through navigation and education. The candidate in this role will build working relationships, solve problems, remove barriers to care and support patients while assisting them through the continuum of care. In addition, you will educate people within the community on cancer disease, prevention, and necessary cancer screenings. This position requires someone who can coordinate appointments and testing for early cancer detection and assisting with removing barriers to care, such as insurance and financial needs, transportation, knowledge and other psychosocial concerns. The Community Outreach Patient Navigator identifies and links eligible patients and their families to required screenings and services.
The Community Outreach Patient Navigator role will require travel to other locations and sites based on event needs. This may require weekend or evening work for events.
At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.
A caregiver who excels in this role will:
Coordinates and educates patients within the community on cancer, cancer prevention and screening
Identifies and addresses barriers to care, fear, trust, financial, insurance, transportation and psychosocial to ensure appropriate clinical care is coordinated and provided in a timely manner
Help patients navigate our complex health care systems
Coordinates appointments related to cancer screenings i.e. mammogram results, colonoscopy results and pathology reports
Navigates patients to appropriate health care provider within all Cleveland area facilities
Identifies barriers to care and coordinates resolution to including but not limited to
-Social work support
- Medicaid and Medicare
-Prescription Assistance Programs
- Community resources (gathering place & 211)
- Connecting patients to primary care and medical homes
Support coordination and execution of community events
Minimum qualifications for the ideal future caregiver include:
High school diploma required.
Minimum three years related experience in customer relations with diverse patient/culture populations, exhibiting problem solving skills.
Excellent interpersonal skills with special emphasis on oral and written communication, process improvement, and problem resolution.
Requires strong communication, analytical, and critical thinking skills.
Preferred qualifications for the ideal future caregiver include:
Bilingual in Spanish preferred.
Languages:
Spanish (orally and written) preferred
Competencies (Complexity of Work):
Knowledge of Electronic Medical Record (EMR) preferred
Ability to deal effectively with a variety of people and work in a team environment
Excellent patient service orientation skills
Must possess strong oral, written and organizational skills
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link to see how we provide what matters most to you: https://jobs.clevelandclinic.org/benefits-2/
Physical Requirements:
May need to move around intermittently during the day, including sitting, standing, stooping, bending, and ambulating. May need to remain still for extended periods, including sitting and standing.
May need to lift boxes or carry objects
Working evenings and weekends is required
Personal Protective Equipment:
PPE 1
PPE 2
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
Website: https://clevelandclinic.org/
Headquarter Location: Cleveland, Ohio, United States
Employee Count: 1001-5000
Year Founded: 1921
IPO Status: Private
Last Funding Type: Grant
Industries: Health Care ⋅ Hospital ⋅ Medical ⋅ Non Profit