Sales Support Specialist

Posted:
9/11/2024, 8:55:54 PM

Location(s):
California, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Location:

(HE)Office_Haifa New

Job ID:

R0060133

Date Posted:

2024-09-12

Company Name:

HITACHI ENERGY ISRAEL LTD

Profession (Job Category):

Sales, Marketing & Product Management

Job Schedule: 

Full time

Remote:

No

Job Description:

At Hitachi Energy Israel we are looking for a Sales and Logistics Support Specialist to join our local team and support local sales and projects organization. A Sales Support Specialist plays a crucial role in assisting the sales and execution team and ensuring smooth sales and projects operations.

Your responsibilities

  • Customer Assistance: Respond to customer inquiries, resolve issues, and provide support throughout the sales and after sales process

  • Order Processing: Handle the processing, tracking, and shipping/logistics of orders efficiently.

  • Maintain and update sales databases, track sales metrics, and generate reports with various BI related platforms.

  • Engagement with the local Market and the main stakeholders

  • Lead Management, proactive approach and Versatility.

  • Understanding about how to open new opportunities via CRM and support local organization in the process

  • Follow up with other Hitachi Energy entities at European and Global level

  • Troubleshooting: Provide troubleshooting assistance for customer orders and account statuses including Project related and After Sale Support

Your background

  • Experience or motivation in supporting offer / quotation process.

  • Ability to use sales / tendering tools like CRM (Sales Force) and SAP (SAP Business One or SAP 4).

  • Knowledge of Power Grid Market & Digital System offerings is desirable

  • Excellent communication skills

  • Flexibility and fast learning

  • Excellent Teamwork

  • Engineering background (BSc/MSc) studies

  • Fluent in local language and English.

Hitachi America Ltd

Website: https://hitachi.com/

Headquarter Location: Santa Clara, California, United States

Employee Count: 10001+

Year Founded: 1959

IPO Status: Private

Industries: Consulting ⋅ Industrial Engineering ⋅ Information Technology ⋅ Machinery Manufacturing ⋅ Manufacturing ⋅ Mining Technology