The Role 

Amae Health is seeking a strategic and execution-oriented Director of Growth & Operations to lead market expansion and operational performance across our care delivery ecosystem.

This leader will sit at the intersection of market growth, community partnerships, and operational excellence, working closely with executive leadership, clinical directors, and regional leaders to scale Amae’s innovative care model for individuals with severe mental illness.

Unlike a traditional operations role, the Director will own market-level growth outcomes, build scalable systems for referral generation and partnership development, and ensure operational readiness as we launch and expand clinics nationally.

What You'll Work On

• Lead cross-functional initiatives that improve day-to-day care delivery — new market launches, care model design, referral conversion and operational scalability
• Build and implement market playbooks, workflows, and performance frameworks that enable consistent execution across locations.
• Use data and frontline feedback to identify bottlenecks, then build and drive improvement initiatives with clear owners and measurable outcomes
• Lead cross-functional workstreams across clinical, ops, and product — managing alignment, communication, and rollout
• Build the systems and SOPs that turn one-off solutions into scalable standards

What You'll Bring

• 7+ years of experience in strategy, operations, or growth roles at a venture-backed startup, consulting firm, or healthcare company
• Demonstrated ability to lead cross-functional teams and influence clinical and executive stakeholders.
• Experience in or strong appetite for commercially-oriented work: market expansion, partnership operations, or growth initiatives
• Strong analytical and operational mindset with ability to translate strategy into execution.
• Startup experience strongly preferred — you've navigated ambiguity, worn multiple hats, and figured things out without a playbook
• Collaborative and high-EQ; you know how to move cross-functional teams without formal authority
• Interest in healthcare or behavioral health; you don't need to be a clinical expert, but you care about the mission
• Based in SF Bay Area; able to work in-person 5 days/week in Cow Hollow

What We’re Building 

Most healthcare companies ask you to optimize an existing system. We’re building one that has never existed.

• A national care model designed for the highest-acuity patients in behavioral health.
• Precision medicine for severe mental illness, using multimodal clinical, behavioral, and social data to personalize treatment.
• A clinical operating system that integrates longitudinal data, real-time patient signals, and purpose-built tools into a single decision layer.
• New science and measurement frameworks to define what real outcomes look like in SMI—stability, functional improvement, and hospitalizations avoided.
• A health-system partnership model proving coordinated SMI care can work at scale.

If you want to maintain the status quo, this isn’t the place. If you want to build what doesn’t exist yet—and change how an entire population receives care—keep reading.

Compensation & Benefits 

Amae Health is committed to fair and equitable compensation practices. Base salary range for this role is $165,000 - $225,000 per year and will be adjusted to market cost and the compensation package may include equity based on the role. Total compensation includes comprehensive medical/dental/vision, unlimited PTO, parental leave, and programs built around employee well-being. We’ll share specifics during the interview process.

Amae Health is building the care platform, the precision medicine, and the frontier science that severe mental illness has never had. If you want to be part of creating something this hard and this important, something that has never been done, we’d like to talk.