Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Cloud Infrastructure
Good to have skills : Platform as a Service Providers (PaaS), AWS Architecture, AWS Administration
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and providing support to end-users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and contributing to the improvement of application performance and stability. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Collaborate with cross-functional teams to troubleshoot and resolve technical issues. - Provide support to end-users and address their queries and concerns. - Monitor application performance and stability, and take proactive measures to improve them. - Document and maintain technical documentation, including troubleshooting guides and knowledge base articles. - Participate in the testing and deployment of application updates and enhancements. - Stay updated with the latest industry trends and technologies to suggest improvements and optimizations. Professional & Technical Skills: - Must To Have Skills: Proficiency in Cloud Infrastructure. - Good To Have Skills: Experience with AWS Architecture, AWS Administration, Platform as a Service Providers (PaaS). - Strong understanding of cloud computing concepts and principles. - Experience in deploying and managing cloud infrastructure using platforms like AWS, Azure, or Google Cloud. - Knowledge of networking concepts and protocols, including TCP/IP, DNS, and VPN. - Familiarity with containerization technologies like Docker and Kubernetes. - Experience in scripting languages like Python or PowerShell for automation tasks. - Ability to troubleshoot and resolve issues related to cloud infrastructure and services. Additional Information: - The candidate should have a minimum of 3 years of experience in Cloud Infrastructure. - This position is based at our Pune office. - A 15 years full-time education is required.

15 years full time education

About Accenture

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.