ALES ASIA was founded in Taiwan in 2006. Our factory is located in the Taichung Science Park in Taiwan and it has class 1000 and 100 cleanroom (192 m2) and ISO 9001 certificates. 

We provide a proven, reliable and cost effective solution to worldwide special gas delivery equipment needs, including gas cabinets, valve manifold boxes. Beside, we also have capabilities of customizing manifold and controller PLC ; HMI design, and calculation service to ensure customer need is met. ALES ASIA's customers are located all over the world, and our product are widely used in various industry such as semiconductor foundries, LCD, LED, Solar, lab, institute and other applications. We strives for continuous improvement in terms of product quality, production capacity and services. We will always be flexible, innovative, agility and adaptive to meet and exceed customer needs.

Provide timely and accurate technical service on company products and ensure customer satisfaction.
提供符合客戶需求之即時及精確的技術服務

How will you CONTRIBUTE and GROW?

1. To perform root cause analysis by analyzes, diagnoses, and troubleshoots equipment problems via telephone or at customer site

執行根本原因分析，通過電話或在客戶現場分析、診斷和故障排除設備的問題

2. To provide regular assistance, guidance, leadership, and technical assistance to junior or less experienced field service engineers; serve as equipment expert for customer

定期提供協助，指導，領導，和技術援助設備，提供客戶初級或經驗不足的現場服務的工程師

3. Assisting customers with equipment receiving, installation, and testing services.

協助客戶收貨、安裝、和測試等設備服務活動

4. To travel as required for the purposes of performing service activities at customer sites

到客戶地出差進行服務活動

5. To provide customer training at site for company equipment when required

為客戶培訓公司的設備，在需要時到現場執行

6. To adhere to installation guidelines and industry best practices in order to deliver quality field operations 

堅持提供優質的安裝指引和行業最佳的專業作業

7. To provide timely response to feedback, complaints and request from customers on site so that site issues are resolved to the expectation of the customers

對客戶的要求現場提供及時的反應，反饋並把問題都解決, 達到客戶的期望

8. Assisting clients with retrofit assessments of existing equipment

協助客戶針對既有設備的改造評估

9. The project leader is responsible for tracking project progress, handling temporary changes, and coordinating cross-departmental work during project execution.

改造專案的專案負責人，追蹤專案進度、臨時變更、專案執行過程中的跨單位協調工作

Are you a MATCH?

1. Degree in Engineering工程學位
2. Ability to analyze data and report problems, to provide complete accurate, comprehensive service reports & to communicate technical issues to other technical staff

對數據進行分析和報告問題，提供完整準確，全面的服務報告及與其他技術人員溝通技術問題的能力

3. Advanced customer service skills, with a solid foundation of understanding the importance of relationship building

高等的客戶服務技能，建立彼此關係重要性的穩固基礎

4. Ability to facilitate resolution of technical challenges

能夠促進解決能力的技術挑戰

5. Must be able to successfully meet customer site access requirements such as: background checks, safety training, and cleanroom access (gowning and breathing apparatus)

能夠符合滿足客戶所在場所的進入機會，如訪問要求：背景檢查，安全培訓，和潔淨室的訪問（著裝和呼吸器）

6. Ability to understand mechanical and electrical drawings

機械和電氣圖紙的理解能力

7. Project progress execution and monitoring, cross-departmental communication and coordination

專案進度的執行及掌握，跨部門溝通協調

8. On-site equipment commissioning and installation experience

現場執行設備調適及安裝經驗

About Air Liquide
 

A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 72 countries with approximately 67,800 employees and serves more than 4 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902.

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.