We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. 

Remote

Job Description

The opportunity

We are seeking a bilingual experienced and motivated Account Manager to oversee the group travel insurance portfolio.

The ideal candidate will have a strong background in sales, account management and the group insurance industry, with a focus on travel insurance products.

This role requires excellent communication skills, the ability to build and maintain client relationships, and a deep understanding of the group insurance industry.

Responsibilities:

• Develop and maintain relationships with group-travel insurance clients, including TPA's, Group Insurance Consulting Firms, Group Insurance Brokers and large Associations/Affinity Groups.
• Identify new business opportunities and work to expand the group-travel insurance portfolio.
• Collaborate with internal teams to ensure clients' needs are being met and to provide exceptional customer service.
• Analyze market trends and competitor offerings to develop sales strategies and meet revenue targets.
• Provide training and support to clients on group-travel insurance products and services.
• Prepare and present regular reports on sales performance, client feedback, and market analysis.

Qualifications:

• Bachelor's degree in business, marketing or related experience
• 3+ years of experience in sales, account management, or group insurance, with a focus on travel insurance an asset.
• Fluency in both French and English will be a strong asset
• Excellent communication and negotiation skills.
• Strong analytical and problem-solving abilities.
• Proven track record of meeting and exceeding sales targets.
• Knowledge of various group insurance products and arrangements and industry trends.
• Ability to travel as needed to meet with clients and attend industry events.

How will you create impact?

• Reporting to the Director, Agent Broker Sales, you will service and drive sales within an established client base of group insurance market sources as well as uncover new business opportunities.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.

• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

• You thrive in teams and enjoy getting things done together.

• You take ownership and build solutions, focusing on what matters.

• You do what is right, work with integrity and speak up.

• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• Excellent communication skills

• Work well individually as well as within a team environment

• The ability to build and maintain client relationships

• A deep understanding of the group insurance industry with a focus on travel insurance.

• Excellent communication and negotiation skills

• Strong analytical and problem-solving abilities.

• Knowledge of various group insurance products and financial arrangements with an eye on group insurance industry trends.

What can we offer you?

• A competitive salary and benefits packages.

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

• A focus on growing your career path with us.

• Flexible work policies and strong work-life balance.

• Professional development opportunities.

Our commitment to you

• Values-first culture
  We lead with our Values every day and bring them to life together.

• Boundless opportunity
  We create opportunities to learn and grow at every stage of your career.

• Continuous innovation
  We invite you to help redefine the future of financial services.

• Delivering the promise of Diversity, Equity and Inclusion
  We foster an inclusive workplace where everyone thrives.

• Championing Corporate Citizenship
  We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. 

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

The annual base salary for this role is listed below.

CAN, Ontario - Full Time Remote

Salary range is expected to be between

$78,975.00 CAD - $142,155.00 CAD

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.