Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Working from home, presents at-need cemetery and pre-need arrangement services and products to consumers. Responsible for achieving monthly sales target. As a self-starter, develops relationships within the community to generate qualified leads. Follows up on leads generated from marketing campaigns to qualify lead and schedule sales appointments. Follow-up with client families for referrals by establishing professional relationships and service excellence.

JOB RESPONSIBILITIES

Revenue Generation

• Responsible for attaining or exceeding monthly sales revenue quota. 
• Applying sales skills, presents Dignity Memorial® Personal Planning Guide electronic power point presentations to consumers informing them of at-need cemetery and pre-need arrangement services and products. 
• Influences consumer on the benefits of pre-planning for a soft close. 
• Guides and tours prospective families through cemetery grounds or crematory mausoleums actively listening to needs, asking probing questions, and discussing options. 
• Develops an understanding of each family’s unique needs and offers solutions to meet their needs. Provides service beyond expectations to form the foundation for future sales. 
• Promotes the SCI Brand and service excellence.   
• Following company processes and procedures, thoroughly and accurately completes contracts; follows up on outstanding documents and family questions.
• Provides and walks family through final contract.  Addresses final questions. 

Teamwork

• Collaborates and builds professional working relationships with management and staff to provide high quality services and improve processes.
• Shares family concerns with rest of the SCI team.

Build Relationships with Families

• Establishes and maintains professional and service oriented relationships with families by connecting with the family, resolving their concerns and needs, and meeting commitments. 
• Connects with families through listening, honest communication and genuine concern.
• Supports families in time of grief with acts of kindness; attends services and/or receptions.
• Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in future

Prospecting

• Self-initiates leads throughout the community, professional networks, civic, businesses, and organizations by building professional and reliable relationships. 
• Prospects at least 50% of workday such as approaching families face-to-face during events, door knocking, or seminars. 
• Maintains and tracks activity levels in Customer Relationship Management (CRM) database to ensure productivity, often works nights and weekends.
• Obtains referrals from families served through after care visits (ACV). Schedules sales appointments.  Based on qualifying lead, prepares marketing materials or cultural knowledge for appointments.

Skills and Abilities

• Computer and technology skills
• Goal oriented self-starter
• Public speaking ability; comfortable presenting to small groups
• Ability to work well in a team, as well as independently
• Ability to work a significant number of evenings and weekends
• Bilingual is a plus

Experience

• Sales experience preferred
• Industry experience a plus
• Previous Customer Relationship Management (CRM) systems experience a plus

  

License

• Life Insurance license where required by state law; company will support obtaining licensing
• Current state/province issued driver’s license with an acceptable driving record
• Funeral Directors License where required by state law

MINIMUM REQUIREMENTS

Education

High school diploma or equivalent required college coursework preferred

Postal Code: 75050

Category (Portal Searching): Sales

Job Location: US-TX - Grand Prairie