The Account Manager is expected to accelerate Astron Energy market share in Mining Fuels & Lubricants within B2B Commercial Sector. The role will be responsible for maintaining and developing existing customer relationship, ensuring sales growth and profitability as well as return on investment for customers by actively managing and expanding existing customer accounts through upselling and cross selling. Furthermore, the Account Manager will be responsible for growing revenue by acquiring new profitable mining customers through high-level engagements.

The position is directly accountable for every aspect of the Sales and Marketing activity and related profitability for commercial fuels & Lubricants.

• For new and existing customers, define and regularly review relevant customer relationship behavioral and differentiated service banding and their sales & marketing plan.
•  Plan customer calls and visit to provide appropriate level of service to existing and new customer with a focus on retaining/expanding existing business relationship. Prepare call and trip plan using the Astron Energy sales way.
• Review & plan customer business, products, service packages, contracts, prices, credit terms, credit limit and debt.
• Carry out negotiations with customers, preparing quotations and proposal and agree on all operational requirements (including: price, contract, payment terms and services)
• Ensure all internal service providers carry out the agreed terms.
• Ensures that all customers interaction activities are properly logged and updated in the appropriate CRM systems (e.g. Hubspot) 
• Propose and sell marketing initiatives to new and existing customers against set targets as defined with marketing team.
• Work with other Astron Energy teams and third parties (e.g. logistics, STO/Supply Chain, credit, legal, STL, NSM) where necessary to provide an efficient and cost effective service to the customer.
• Accelerate bottom-line improvement through effective profit & loss management.
• Drive cost reduction initiatives through effective Capex and Opex management
• Be responsible and proactively in HES issues that affects the individual, the office/field environment and their customers.
• Be accountable for own development plan to continuously improve competencies.
• The Account Manager is expected to grow the mining portfolio through hunting of new business within the sector.
• Maintains a strong sales pipeline and generates strong leads for the business unit
• Develop new opportunities with prospective customers independently from leads developed through Deal Progression Tabulator

Qualifications

Senior Certificate with relevant tertiary qualification.

Job Knowledge, Skills & Experience

This position requires 3-5yrs Commercial Sales experience and product knowledge.

The incumbent needs to have a clear view of customer profitability and NOI drivers.

Incumbent will exhibit a clear understanding of Marketing operations within South Africa and the ability to develop strong relationships with customers.

The incumbent requires an ability to monitoring and analyzing market intelligence and delivering a compelling Astron Energy’s Customer Value Proposition (CVP) to meet customer needs. Monitor and analyze competitor trends (pricing, CVPs, etc).

Maintain and develop relationships with all stakeholders within the customer’s business, while demonstrating the ability to influence key influential stakeholders.

Demonstrates an ability to enforce all terms and conditions of all product agreements.

Incumbent must have strong financial, analytical skills, and a solid working knowledge of SAP, PC software applications (i.e. Excel, Word, Outlook & PowerPoint),

Must be in possession of a good understanding of the oil industry in RSA, the environment in which the company operates, and the overall Marketing objectives and vision in order to ensure alignment of goals with strategic direction.

Needs minimal supervision & at times will operate under tight or stringent deadlines.

Strong negotiation and consultancy skills required.

Collaboration with other functional groups in order to execute for enterprise value.

Must demonstrate and role model Key Leadership behaviors: § Results: Business case driven and stretch goal oriented while constantly challenging the cost of how we do things. § Speed: Tolerate higher risk, demonstrate urgency & decisiveness. § Simplicity: Set priorities and ensure work is fit for purpose

Application deadline:

28 August 2024