Job Description

It’s about process, progress, and people.

Are you someone that loves to create new systems? Do you have a knack for moving things forward? Do you like collaborating with people to accomplish big projects? If so, the IT Talent Development Leader position could be your calling.

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.

Who you are:

As an IT Talent Development Leader, you are responsible for the overall onboarding, technical development, and training of IT staff. In this role, you will enhance existing practices and design new programs to optimize IT talent for both new and existing IT staff in the organization. You will be responsible for identifying web-based trainings and industry standard certifications which can help in upskilling to be part of the employee's goals and objectives, and you will stay current on industry trends and best practices. More than that, this role is about developing people and doing it with integrity, caring and excellence in mind. 

What you’ll do: 

• Oversee the implementation of comprehensive talent development programs for IT staff aligned with the company’s goals and objectives; partner with adjacent organizations like HR and Staff Development at Frost when needed

• Listen for and identify the training and competency development needs of new hires and existing staff based on talent planning discussions and career tracks (Engineering, Product, Scrum Master etc.)

• Track training metrics for new hires and existing IT groups to report and track progress and results and identify improvements, as needed 

• Identify web-based trainings and industry standard certifications which can help in upskilling or reskilling to be part of the employee’s goals and objectives

• Own the change management required to implement people-oriented programs and initiatives, including developing and executing change plans and communication strategies

• Develop and document IT career paths in partnership with IT organization leaders and HR partners

• Partner with HR to enhance existing recruiting practices and develop new recruiting channels both internal and external to Frost

• Mentor and support IT staff as they progress through the training program

• Stay current on industry trends and best practices in software engineering training

• Structure and maintain a central repository for Talent documentation that is accessible to IT leaders and individual contributors

• Always act with Integrity, Caring, and Excellence to achieve all-win outcomes

What you’ll need:

• Bachelor’s degree in computer science, information technology, or a related field or equivalent experience in IT and/or learning and development

• 5+ years of experience in technology or software engineering

• 3+ years of experience in training, learning and development, or a management and mentorship role

• Experience successfully creating and spearheading a critical and large initiative within an organization

• Analytical skills and mindset to work with data from various sources to form conclusions and formulate action plans

• Outstanding communication and stakeholder engagement and listening skills, with the ability to build relationships, synthesize feedback and influence across all levels of the organization

• Demonstrated ability to deliver through strong planning and organizational skills and an ability to lead and manage projects and initiatives

• Experience developing others at scale in a technology organization

Additional Preferred Skills:

• Experience in classroom-based adult education where technology concepts are taught

• Demonstrated ability to evaluate learners on their mastery of technology topics

Our Benefits:

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:  

• Medical, dental, vision, long-term disability, and life insurance

• 401(k) matching

• Generous holiday and paid time off schedule

• Tuition reimbursement

• Extensive health and wellness programs, including our Employee Assistance Program

• Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.