Inventory Control and Quality Assurance Team Lead - (Shift 1)

Posted:
1/13/2025, 2:57:12 AM

Location(s):
Wilkes-Barre, Pennsylvania, United States ⋅ Pennsylvania, United States

Experience Level(s):
Senior

Field(s):
Customer Success & Support

Workplace Type:
On-site

ABOUT THRIVE MARKET

Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices. Every day, we help our 1.4M+ Members find better products, support better brands, and build a better world in the process. We are a profitable, half-billion-dollar revenue business proving that mission-focused companies can succeed. We are also a Certified B Corporation, recently became a Public Benefit Corporation, and are a Climate Neutral Certified company. Join us as we bring healthy and sustainable living to millions of Americans in the years to come.

The Role

We currently have an opportunity for a highly motivated team player as an Inventory Control / Quality Assurance Team Leader. In this role, you will be responsible for carrying out the day-to-day operations of our ICQA department and providing the highest level of customer service to our customers. This position will play an integral role in maintaining our high inventory and quality goals. You will act as a key member of the leadership team.

As an ICQA Team Lead, you will be responsible for leading by example and setting high ethical, moral and performance standards for your team. You will be asked to cultivate an environment that inspires Thrivers to build a culture of operations excellence through consistent communication, training and development. Ensuring that new and experienced thrivers perform duties with a high degree of safety, service and quality. Ensure workflow for the facility meets performance expectations and all customer orders are processed properly and on-time. Provide basic feedback to the team on performance, and know when to escalate issues to your manager for assistance. 

Shift Available:
Monday-Thursday, 6am-4:30pm / (overtime will be required as needed)

Thrive Market

Website: http://www.thrivemarket.com/

Headquarter Location: Los Angeles, California, United States

Employee Count: 501-1000

Year Founded: 2013

IPO Status: Private

Last Funding Type: Convertible Note

Industries: Beauty ⋅ E-Commerce ⋅ Grocery ⋅ Health Care ⋅ Retail ⋅ Shopping