Team/Role Overview:

The MCA Quality Assurance team is an integral part of the Central Controls MCA team that owns the enterprise-wide framework and execution of Manager Control Assessment program. The purpose of the MCA Quality Assurance team is to drive quality into the MCA program to ensure management can rely on MCA insight as the underlying data is timely, accurate and complete. .

This role will be part of a growing global team within Central Controls who are responsible for executing quality assurance reviews over the MCA enterprise wide and will:

• Challenge the quality of MCA policy, standard, procedures and practices.

• Verify that established standards and processes are followed and consistently applied.

• Recommend actions that will address the root cause of identified operational weaknesses in order to prevent recurrence by changing design and/ or execution.

• Identify execution errors for prioritized remediation.

This role requires an individual with strong assurance experience and a desire to work in a fast paced, agile, and dynamic environment where priorities and expectations change. The individual in this role will report to an MCA QA Director.

Responsibilities:

You will work within the Central Controls team conducting Quality Assurance Reviews over the MCA across all Business and Functions, with tasks including:

• Execution of enterprise-wide MCA QA reviews in accordance with Citi’s Standards and Procedures set up by Central Controls.

• Completing QA Review scripts across all in-scope Businesses and Functions and gathering evidence for areas of concern.

• Establishing and maintaining strong working relationships across all lines of defense including within Central Controls. Businesses and Functions, Operational Risk, Independent Compliance Risk Management, and Internal Audit.

• Collaborating closely with stakeholders as exceptions emerge and ensuring these are communicated to management on a timely basis.

• Developing recommendations to strengthen internal controls and improve operational efficiency, where appropriate.

• Designing and leveraging intelligent solutions to enhance data analytics to support sampling methodologies and MCA QA coverage.

Qualifications:

• 10+ years of relevant experience in Business Risk and Control

• Background in controls management, audit, quality assurance, operational risk management or compliance preferred; or equivalent subject matter expertise in a relevant business/function.

• Interpersonal skills with the ability to work collaboratively and influence people at all levels of the organization and across different geographic locations.

• Ability to quickly understand complex subject matter, demonstrate critical thinking and communicate effectively.

• Excellent communication skills required to negotiate internally, often at a senior level.

• Proficient in MS office.

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Job Family Group:

Risk Management

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Job Family:

Business Risk & Control

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Time Type:

Full time

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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