The Credit and Collections Specialist I position handles all incoming credit applications throughout the initial set up process as well as provides a support role to other areas in the department.  Responsible for overseeing collection efforts for respective branches and handles disputes.

Job Requirements:

• Handle incoming credit applications, reviewing for accuracy and completeness, create files using a variety of reports and websites; establish credit lines based on auto-approval process or referring accounts for further review

• Oversee average portfolio size $3M-$10M

• Release credit holds

• Initiate timely refund requests

• Data entry of accounts, archiving credit application documents, communicating decision status

• File maintenance of customer master database

• Update account status records and collection efforts for accurate reporting

• Provide reporting as needed and occasional special projects

• Cross training on other areas of department to provide support for overflow, assist on answering credit main line and some miscellaneous administrative tasks

• Performs other duties as assigned

Minimum Qualifications:

• 2+ years in credit or collections experience

• Microsoft Office experience

Preferred Qualifications:

• SAP and BillTrust experience

• Professional office experience

Competencies:

• Customer Support experience

• Strong communication skills

• Strong familiarity with credit extension

• Professional Oral and written communication skills

• Multitasking and organizational skills

• Ability to handle sensitive data with high degree of confidentiality

Searching for a solid, growth-oriented company that values its employees? Join H&E Equipment Services! We offer competitive salaries, excellent benefits package, 401K with company matching and ongoing training and development opportunities.

EOE/AA Disabled/Veterans