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Summary
The Manager Customer Logistics will oversee the day-to-day operations within an assigned function, and is responsible for all aspects of Operations and Account Management . Mainly responsible for the leadership of direct reports as well as the attainment of daily operational goals within his/her assigned functional area.

Essential Functions

• Customer service satisfaction and expectation management

• Staffing performance management and development of exempt and non-exempt employees

• Manage day-to-day planning and scheduling

• Health and Safety Management

• State/Local/Federal regulations compliance

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Ability to work within international functional teams

• High level analytical ability where problems are unusual and difficult

• Demonstrated technical and professional skills in job-related area

• Off shift support in the event of critical customer network disruption or crisis

• Makes decisions in a a timely manner

• Strong oral and written communications skills

• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

• Ability to work independently and as a member of a team

• Flexibility to operate and self-driven to excel in a fast-paced environment

• Capable of multi-tasking, highly organized, with excellent time management skills

• Detail oriented with excellent follow-up practices

• Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required advanced required

• Logistics industry knowledge advanced required

• Knowledge and understanding of Customer/Company local and Federal regulations advanced required

• Fundamental knowledge of Supply Chain Management components intermediate required

• Strong knowledge of Manufacturing and Production advanced required

Qualifications

• H.S. diploma/GED required

• Bachelor's degree in Business, Logistics, Supply Chain preferred

• Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required

• One (1) year or more direct supervisory/leadership experience required

• Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required. advanced required

• Logistics industry knowledge advanced required

• Knowledge and understanding of Customer/Company local and Federal regulations. advanced required

• Fundamental knowledge of Supply Chain Management components. intermediate required

• Strong knowledge of Manufacturing and Production advanced required

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Job Category

Logistics

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.

Compensation ranges for the position are below:

Pay Type:

Salaried

Minimum Pay Range:

Maximum Pay Range:

The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.  During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [email protected] or 800-793-3754.

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here to log in to Workday to apply using the internal application process.

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