Position: HR Shared Services Specialist EMEA - French speaking

Company: RELX

Location: Poland, homebased

Language Requirement: French, English, Polish

About Us

RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

About the Role

The Human Resource Service Center Specialist provides centralized HR services to employees and managers, including employee benefits like time off, leave policies and other country benefits and handles various HR transactions and queries throughout the employee life cycle. The specialist follows established standards and procedures for addressing employee queries and issues and proactively ensures the efficiency of service center operations and transaction processes. Additionally, the specialist collaborates with HR technology, HR Business Partners (HRBP), and Centers of Excellence (COEs) to resolve issues.

Responsibilities

• Responsible for, benefits, and other HR transactions for employees and managers, ensuring accuracy and compliance with policies and regulations

• Respond to employee and manager queries and requests regarding HR programs, policies, and procedures, and escalate complex or sensitive issues as needed
• Maintain and update employee records and data in the HR information systems (Workday), and ensure data integrity and security
• Provide support and guidance to employees and managers on the use of self-service tools and technology for HR transactions and information
• Collaborate with HRBP, HR COEs and other key stakeholders to implement and improve service center processes, systems, and standards
• Identify and report issues, trends, and opportunities for service center improvement and enhancement
• Participate in training and development activities to enhance knowledge and skills in human resource service delivery
• Participate in engagement activities with other regional shared services team members

Qualifications:

• Associate degree or equivalent in human resources, business administration, or related field
• At least 3 years of experience in human resource service center, operations, or related role in a multi-national company, preferably worked for different countries
• Knowledge of MS Office suite (excel, word, PowerPoint)
• Excellent communication, customer service, and interpersonal skills
• Ability to work independently and as part of a team
• Ability to handle confidential and sensitive information with discretion
• Ability to prioritize, multitask, and meet deadlines in a fast-paced environment
• Ability to solve problems and provide solutions based on proven practices or procedures

Additional Qualifications:

• English speaking required
• Excellent proficiency in French (reading, writing, and speaking) is required
• German and or Spanish as 3rd language is a plus
• Knowledge of labor law of France and other European countries is a plus

Working for you:

We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Private medical insurance (Luxmed)

• Multisport card (Multisport)

• Life insurance (UNUM)

• Lunch card (Edenred)

• Employee Capital Plan (PPK) - with 3% participation rate by employer

• Trainings and development programs under RELX Group

Primary Location Base Pay Range: Home Based - Poland zł70,800 - zł118,000.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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