Ambassador

Posted:
4/2/2025, 5:00:00 PM

Location(s):
Hong Kong, China

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Sales & Account Management

     

JOB DESCRIPTION:

Job Summary

Senior Ambassador is responsible for managing and expanding medium to large existing accounts, improving customer relationship and satisfaction, improving profitability of accounts, and handling first line service

Job Responsibilities

  • Act as trusted partner and advisor as Abbott’s main contact to customers

  • Manage and drive the development of their accounts, including key activities such as: strategic account management and post-sales implementation process

  • New product and menu expansion targeting and sales support

  • Prepare and execute regular customer business reviews

  • Success in this role is measured by service level achievement, economic profitability, customer satisfaction score (NPS), contract renewal rate and managed revenue.

  • Management of medium to large accounts, maintain network customer satisfaction

  • Experience sharing and support for Ambassador in the team

Requirements: Education and Experience

  • Degree in medical technology, life sciences or business or equivalent

  • Knowledge of medical laboratory science is preferred

  • Fluent in Cantonese and English. Knowledge of Mandarin is preferred

  • Computer knowledge

  • At least THREE year of relevant experience

     

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Sales Force

     

DIVISION:

CRLB Core Lab

        

LOCATION:

Hong Kong > Hong Kong : 20/F, AIA Tower, 183 Electric Road

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Not specified

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Not Applicable

     

     

     

Abbott

Website: https://abbott.com/

Headquarter Location: Illinois City, Illinois, United States

Employee Count: 1001-5000

Year Founded: 1944

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Biotechnology ⋅ Emergency Medicine ⋅ Genetics ⋅ Health Care ⋅ Health Diagnostics ⋅ Manufacturing ⋅ Medical ⋅ Medical Device ⋅ Nutrition ⋅ Pharmaceutical