Business Enablement Leader - Rentals

Ideal candidate will be located in Charlotte, North Carolina

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

We are seeking a motivated, self-starting Business Enablement Leader to lead and drive business process efficiencies within Carrier Rentals. The selected candidate will support business enhancement and improvements that create efficiencies and optimize current and future financial and operations tools and systems. The candidate will also act as a liaison between other departments and lead specific efforts in upgrades as required to ensure quick ramp up time to minimize business disruptions. This role will participation of providing standardized modeling and analytics of monthly branch metrics and participate with management to execute process improvement initiates to improve on those metrics.

Job Responsibilities:

• Lead design and implementation of new Enterprise Relationship Platform (ERP) for Rentals and Spot Coolers lines of business.
• Create and implement strategically designed and formulated workflows and processes to enhance business operations for optimal use of resources and monthly business rhythms.
• Creates Standard Work documentation to ensure standards are met and team members are properly equipped.
• Formulate, plans and teams to develop training material, and other activities to achieve world-class process flow.
• Consults with and strategically advises key business stake holders to ensure both internal and external customers' needs are met.
• Support acquisition efforts as required to drive compliance of current standards and processes.
• Participate in special projects with other business partner to provide enhancements and upgrades to existing application to improve business operation effectiveness.
• Drive measurable improvements that support metrics for reporting to financial plans and other key KPI’s (i.e., REV, EBIT, Utilization, DTB, DTI, Under/Over Billings, Cash flow, etc.)
• Develop value stream maps for the organization that will eliminate process waste through implementation of lean techniques
• Lead special project for system upgrades that involve direct impact related to ERP, HR and Digital enhancements for the betterment of business operation onboarding, reporting and business processes

Required Qualifications

• Bachelor’s degree.
• 5+ years’ experience in Operations Management Experience.
• 2+ years’ experience process improvement.
• Ability to travel up to 40% domestically.

Preferred Qualifications:

• Master’s degree.
• Track record and demonstrated skill communicating through influence both up and across complex, global organizations.
• Excellent analytical skills, including in-depth understanding of valuation methodologies.
• Influencing up and across complex organizations.
• Knowledge of and/or experience in HVAC industry and/or adjacent industries.
• Managing a remote team.
• Oversight of functional teams/matrix organization.
• Proven success leading the identification and execution of business development initiatives, including acquisitions, divestitures and partnerships.
• Leading business or functional teams and strong communications skills.
• 3 + years people management experience.
• 2+ years of managing a P&L portfolio.
• Successful incumbent must demonstrate behaviors aligned with The Carrier Way, including playing to win, achieving results, choosing speed, daring to disrupt.

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Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act. 

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