Business Advisory Associate

Posted:
8/22/2024, 10:15:44 PM

Location(s):
Maharashtra, India ⋅ Navi Mumbai, Maharashtra, India

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Business & Strategy ⋅ Sales & Account Management

Skill required: Supply Chain - Warranty Management
Designation: Business Advisory Associate
Qualifications:BE/BTech/Advance Diploma In Mechanical / Manufacturing Engineering
Years of Experience:1 to 3 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? To maintain quality and service standards of the Warranty Claims processing team in support of the contracted Service Level Agreement. Manage warranty claim for automotive industry and aftermarket service supply chain operations, helping clients realize $5 for every $1 spent on our services You will be a part of Supply Chain Management team where in you will be accountable to manage the Supply Chain and provide insights which will help in increasing efficiency by doing away with waste and facilitating greater profits. It also involves management of the flow of goods and services and including all processes that transform raw materials into final products. In Warranty Management, you will be working on defining warranty offerings; run outsourced after-sales warranty support and entitlement programs; evaluate customer feedback and planned versus actual costs of warranty coverage; use warranty data analytics to reduce cost and improve product quality; increase recoveries from suppliers and design and deploy warranty solutions. The team also works on the verification and analysis of warranty claims based on available and external resources – a portal with supporting information.
What are we looking for? Operational Responsibilities • Implement practices to improve operational efficiencies • Investigate warranty claims, facilitate recovery, and assign appropriate responsibilities • Conduct and review monthly reporting • Running queries • Verification and analysis of warranty claims based on available external resources (e.g. Dealer portal, parts catalogs, sales information) • Documenting and adding comments to the claim for Dealer. • Good team player • Coach rest of the team on quality aspects or new learning when required • Interpersonal skills to deal with suppliers, warranty engineers, etc • Data processing accuracy, detail oriented, and ability to evaluate/research a warranty claim • Expert level capability in use of desktop software (MS Office Suite, with focus on Excel) • Organized, timely, pro-active and highly productive • Strong written communication in English • Attention to detail and ability to multi-task • BE Mechanical/Automobile with 1 - 3 years of relevant experience Preferred: • Experience in Warranty • Experience with suppliers and strategic sourcing • Mechanical knowledge of machinery
Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your expected interactions are within your own team and direct supervisor • You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments • The decisions that you make would impact your own work • You will be an individual contributor as a part of a team, with a predetermined, focused scope of work • Please note that this role may require you to work in rotational shifts

BE,BTech,Advance Diploma In Mechanical / Manufacturing Engineering

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 742,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

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Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing