Career Category

Information Systems

Job Description

Join our team at AMGEN Capability Center Portugal, number 1 company in Best Workplaces - https://www.greatplacetowork.pt/ - ranking in Portugal (category 201-500 employees) by the Great Place to Work Institute. We have a growing team of 340 talented people and more than 35 different nationalities, diverse areas of expertise and professional experience that are shaping the future of healthcare. This is your chance to explore a world of opportunities in different areas such as Cybersecurity, Data & Analytics, Digital, Technology and Innovation, Finance, General & Admin, Human Resources, Regulatory Affairs and many more. Based in Lisbon's city center, our AMGEN office fosters innovation, excellence, and inspiration. Come thrive with us at AMGEN, supporting our mission To Serve Patients.  

SPECIALIST IS BUSINESS SYSTEMS ANALYST - GLOBAL RESEARCH INFORMATICS

LIVE

WHAT YOU WILL DO

Let’s do this. Let’s change the world. We are seeking a highly skilled Business Systems Analyst to join our Global Research Informatics team and lead the technology ecosystem for Amgen’s Research Materials Management (RMM). Additionally, this role will bridge the gap between IT and Amgen Research across the broader scientific data/technology ecosystem. The ideal candidate will analyze, design, and support the implementation of software solutions that meet the unique needs of our scientific research teams. They will provide technical support, training, and infrastructure management for informatics platforms across the molecule discovery ecosystem and ensure it meets the needs of our research community.

Responsibilities:

• Function as a Scientific Business Systems Analyst within a Scaled Agile Framework (SAFe) product team

• Serve as a liaison between global Research Informatics functional areas and global research scientists, prioritizing their needs and expectations

• Manage a suite of custom internal platforms, commercial off-the-shelf (COTS) software, and systems integrations

• Lead the technology ecosystem for Research Materials Management (RMM) and ensure that the platform meets their requirements for sample management and data integrity

• Translate complex scientific and technological needs into clear, actionable requirements for development teams 

• Develop and maintain a product roadmap that clearly outlines the planned features and enhancements, timelines, and milestones 

• Identify and manage risks associated with the systems, including technological risks, scientific validation, and user acceptance 

• Develop documentations, communication plans and training plans for end users

• Ensure operational excellence, cybersecurity and compliance.

WIN

WHAT WE EXPECT OF YOU

We are all different, yet we all use our unique contributions to serve patients. The qualified professional we seek is a driven individual with these qualifications:

Basic Qualifications:

Doctorate degree 

OR

Master’s degree and 3 years of Information Systems experience

Or

Bachelor’s degree and 5 years of Information Systems experience

Or

Associate’s degree and 10 years of Information Systems experience 

Or

High school diploma / GED and 12 years of Information Systems experience 

Preferred Qualifications:

• BS, MS or PhD in life sciences, computer science or engineering

• 3+ years of experience in implementing and managing scientific software platforms, especially for inventory/sample management

• Experience in business systems analysis, preferably in a scientific or laboratory setting

• Understanding of the pharmaceutical research environment and compliance requirements

• Demonstrated expertise in a scientific domain area and related technology needs

• Strong understanding of scientific processes and the ability to translate them into software requirements

• Familiarity with database management, network infrastructure, and system integration

• Experience with cloud (e.g. AWS) and on-premise compute infrastructure

• Experience with Agile software development methodologies and project management

• Experience creating impactful slide decks and communicating data

Skills:

• Excellent communication and interpersonal skills, with the ability to convey technical information to non-technical users

• Ability to work collaboratively with cross-functional teams and manage multiple tasks simultaneously

• Strong analytical and problem-solving skills to interpret complex data and provide actionable insights

• Ability to drive projects/company initiatives using Agile methodology

• An ongoing commitment to learning and staying at the forefront of AI/ML advancements

We understand that to successfully sustain and grow as a global enterprise and deliver for patients — we must ensure a diverse and inclusive work environment.

THRIVE

WHAT YOU CAN EXPECT OF US

• Vast opportunities to learn, develop, and move up and across our global organization. 

• Diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act. 

• Generous Amgen Total Rewards Plan comprising healthcare, finance, wealth, and career benefits. 

• Flexible work arrangements.

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