Position Summary

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

People | Excellence | Change | Integrity | Co-prosperity

Our Samsung Electronics America Retail Operations Team is a growing a best in class organization within Samsung worldwide. We continue to challenge the existing retail models and processes to makes this team the home for talented, driven, and creative professionals, who want to be on the front lines of consumer electronics sales. Our team relishes the opportunity to push Samsung’s retail capabilities to be the new paradigm for consumer engagement. With our partnerships with the top consumer electronics retailers and its own experiential sites, Retail Operations is delivering a consumer experience to maximize both sales and consumer satisfaction.

In this role you will drive program and project management within Samsung’s Retail Operations PMO team. You will be responsible for the management of projects and programs within Samsung Retail, this role oversees the initiation, planning, execution, monitoring, and closing of multiple projects.

Problems and issues faced may be vague, so the ideal candidate should be comfortable navigating ambiguity. You will direct project resources and workflow through all phases of each project’s lifecycle, reporting on project statuses with clear KPIs at both the functional and executive level.

The ideal candidate will have a sharp business mind and proven ability to strategize and implement high-level program initiatives. As a natural born leader, you will have a strong talent for project coordination and delegation. Ultimately, you are motivated by the desire to optimize productivity and nurture program success from inception to completion.

Role and Responsibilities

Role & Responsibilities

• Strategize, implement, and maintain program and project initiatives that adhere to organizational objectives
• Lead multiple project groups (internal and external), ensuring goals are reached on time and within both scope and budget
• Build concise communication to all parties clearly outlining project objectives, timing, challenges, and call to action’s. 
• Develop program assessment protocols for evaluation and improvement
• Maintain organizational standards of satisfaction, quality, and performance
• Manage budget and funding channels for maximum productivity and on-time asset delivery
• Work closely with project sponsor, cross-functional teams, and assigned project managers to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new initiatives
• Document lessons learned to improve procedures in future projects
• Manage program and project teams for optimal return-on-investment, and coordinate and delegate cross-project initiatives
• Develop and manage budget for projects and be accountable for delivering against established business goals/objectives
• Work with other program managers and key stakeholders to identify risks and opportunities across multiple projects within the department
• Analyze, evaluate, and overcome program risks, and produce program reports for management and stakeholders

Minimum Qualifications

• Bachelor’s degree (preferred), in business administration or related field.
• 6+ years in a project management; PMP certification strongly preferred
• Retail Store formatting, construction, and/or other Opening experience strongly preferred
• Exceptional leadership, time management, facilitation, communication, and organizational skills
• Working knowledge of project management tools; experience with Jira & Confluence strongly preferred
• Outstanding working knowledge of change management principles and performance evaluation processes
• Proficient in MS Office products including Word, PowerPoint and Excel

Skills and Qualifications

Necessary Skills and Attributes:

Demonstrated ability to interact at all levels within customer's organizations.   The ability to negotiate with and convince others, in a potentially adversarial environment, including customer leadership, directors and managers with opposing views to accept/approve plans, technical and project recommendations. The ability to plan, organize and prioritize multiple strategic programs and simultaneous performance objectives. The ability to write, read, interpret, explain and act based on a thorough understanding of technical documents, engineering materials and contracts or related documents.  Ability to make professional sales and business presentations in writing, through email, reports, or orally, including complex business and technical matters to an audience of high technical skills, management and operational experience. Ability to support a cross-functional Samsung team to achieve customer contracted objectives and specific team goals within established time frames and requirements.  Assist in and if needed direct the Samsung team in lab and field trials related to introduction of products sold to the customer.

Physical/Mental Demands:

Work is generally performed in an office environment. Operate a computer keyboard and view a video display terminal between more than 50% of work time, including prolonged periods of time. Requires considerable work utilizing high visual acuity / detail, numeric / character distinction and moderate hand / finger dexterity. The movement and transportation of equipment, most of the time is under 25 pounds. Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenges and project management deadlines. Machines, tools, equipment, and work aids include PC’s, printers, copiers, faxes and other equipment commonly associated with an office work area. May require working additional hours beyond normal schedule. Travel varies depending on position.

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Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.  In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and  provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or [email protected] for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.