Technical Support Associate

Posted:
1/9/2025, 4:54:08 AM

Location(s):
Mexico City, Mexico ⋅ São Paulo, Brazil ⋅ Bogota, Capital District, Colombia ⋅ Mexico City, Mexico City, Mexico ⋅ Bogota Capital District - Municipality, Bogota, Capital District, Colombia

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
IT & Security

Workplace Type:
Hybrid

As a Technical Support Associate, you'll become part of a global team responsible for delivering technical assistance and support to PayJoy's customers, ensuring a positive customer experience. Alongside resolving technical issues, you'll also have the opportunity to help test upcoming PayJoy products. Collaborating with various teams including customer service, product, engineering, operations, and external partners will be key to your success. By contributing to the team's achievements, you'll play a significant role in PayJoy's overall business impact. To excel in this role, you'll need exceptional analytical and problem-solving skills, excellent communication abilities, and the capacity to perform well under pressure. Prior experience in technical support or a similar position would also be advantageous.

PayJoy

Website: http://www.payjoy.com/

Headquarter Location: San Francisco, California, United States

Employee Count: 1001-5000

Year Founded: 2015

IPO Status: Private

Last Funding Type: Debt Financing

Industries: Credit ⋅ Emerging Markets ⋅ Financial Services ⋅ FinTech ⋅ Mobile

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