The Business Analysis Group Manager is a senior management-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning. The role will be working with Account and Entity Reference data on our Account Master Central platform.

Responsibilities:

• Manage multiple teams of business analysts supporting multiple systems or over a business analysis functional area (depending on size of business) with responsibilities including work allocation, budget and planning, performance evaluation, compensation, staffing and other duties as assigned

• Provide technical leadership and expertise to ensure the efficient design, development and implementation and to ensure essential procedures are followed

• Develop strategy and guidelines for appropriate staffing requirements, exercising control over resources, budget management and planning and contributing to defining standards

• Resolve issues that have impact beyond own area and apply in-depth understanding of business analysis concepts and procedures and basic knowledge of other areas

• Work as a team to achieve objectives and influence and negotiate with senior leaders across functions, communicating with external parties as needed

• Provide evaluative judgement based on analysis of information in complicated, unique and dynamic situations, drawing on diverse range of internal and external sources

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• Relevant experience in a technical leadership role

• Consistently demonstrate clear and concise written and verbal communication

• Proven interpersonal skills with ability to partner and influence across organizational lines

• Proven ability of using complex analytical, interpretive and problem-solving techniques

Education:

• Bachelor's degree/University degree OR equivalent experience

• Master's degree beneficial but not essential

What we’ll provide you:

By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays)

• A discretional annual performance related bonus

• Private Medical Care & Life Insurance

• Employee Assistance Program

• Pension Plan

• Paid Parental Leave

• Special discounts for employees, family, and friends

• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.
 

#LI-BH1

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Job Family Group:

Technology

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Job Family:

Business Analysis / Client Services

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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