About Us

AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world’s leading automation platform for ecommerce merchants.

AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system—giving merchants a single place to manage and automate everything that happens after checkout. By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint.

AfterShip integrates seamlessly with ecommerce platforms including Shopify and TikTok Shop, and connects with more than 1,200 carriers worldwide. Today, over 20,000 businesses—including Samsung, Gymshark, Vivino, Harry’s, Mous, and Rakuten—rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases.

Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team. The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide.

 

Your Mission: 

As Strategic Finance Manager, your mission is to help shape some of the most important decisions at AfterShip. You will partner closely with leaders across Go-to-Market (GTM), Product, and Operations to bring clarity to complex problems, surface trade-offs, and translate data into actionable insights that drive the business forward.

In this role, you won’t just build models or reports - you will help frame the questions that matter, guide cross-functional decision-making, and ensure leadership has the financial perspective needed to scale the company thoughtfully. Success in this role is defined by the quality and impact of the decisions you help enable, from growth investments to long-term strategic initiatives.

This position reports into AfterShip's Director of Finance, Global. This is a remote position, with a preference for candidates based in the United States (Pacific Time) or Canada (Greater Toronto Area). This role requires collaboration with teams located in Asia and Europe, which may require working outside of regular business hours 1-2 times/week (with advance notice). 

What Success Looks Like

Business leaders actively seek Finance input for key GTM and growth decisions. Strategic Finance inputs are used in real decisions, not just discussed. Decisions are framed with clear options and trade-offs, even with incomplete data.

 

What You’ll Do: 

• Drive strategic decision-making: Own decision framing for selected GTM and Product investment initiatives, providing clarity on trade-offs to efficiently guide the company’s growth.
• Lead scenario modeling & sensitivity analysis: Evaluate hypotheses around pricing, GTM expansion, and new therapeutic verticals to uncover growth opportunities, surface structural risks, and support the company’s financial objectives.
• Optimize performance efficiency: Partner with North America department leaders to conduct deep analyses of churn, retention, ARPU, and cohort trends, identifying drivers of revenue performance and actionable levers for growth.
• Be a hands-on strategic partner: Collaborate closely with business leaders and the Head of Finance to translate insights into actionable recommendations and drive high-priority initiatives.
• Support cross-functional projects: Contribute to initiatives such as GTM compensation plans, annual planning cycles, and other key strategic projects.
• Work across global teams: Partner with China-based FP&A, Business Partnering, Finance, and Data teams to ensure seamless execution and alignment on initiatives.

 

Who We're Looking For:

1. 8+ years of experience in strategic finance, investment banking, private equity, FP&A, or strategy & operations, ideally with operational experience at a fast-growing, scaling company (SaaS experience highly preferred).
2. Cross-functional partnership experience, collaborating with Sales, Marketing, RevOps, Customer Success, and Data teams to influence decisions through insight and analysis.
3. Strong analytical toolkit, including Excel, SQL, and BI tools (Looker, Tableau, etc.), with the ability to build financial models from scratch in an operationally complex, high-growth environment.
4. Trusted partner mindset: Able to challenge business leaders constructively while maintaining credibility and trust.
5. Language preference: Mandarin-speaking candidates are highly valued.

Core Capabilities:

1. Decision Framing: Can structure ambiguous problems into clear decision options; comfortable articulating trade-offs and risks.
2. Business-first Thinking: Starts from business logic and decision context; uses finance to validate, not to dominate.
3. Judgment Under Uncertainty: Able to make recommendations with 60-70% information; explicit about assumptions.
4. Organizational Awareness: Knows when to go deep vs. when to stop.
5. Strong communication skills (decision discussions, not presentations).

At AfterShip, we know great talent doesn’t always fit every requirement. If you’re passionate about our mission and believe you can make an impact, we encourage you to apply.

 

Why You Should Join Us: 

• Great Place to Work Certified: We’ve been recognized for our inclusive, values-driven culture that celebrates diversity and collaboration.
• Innovative & Inclusive Culture: Started by our software engineer-turned-CEO, AfterShip is built on curiosity, creativity, and collaboration. We’re a passionate, global team of problem solvers who put egos aside to innovate together. We take immense pride in fostering a culture that’s inclusive, which has allowed us to surround ourselves with the industry's most talented professionals.
• Ambitious Mission with Real Impact: Join us in transforming eCommerce by making buying and selling easier for everyone. It’s one of the most dynamic spaces in tech, with limitless opportunities to innovate and grow.
• Thrive & Grow: There’s no ceiling to what you can achieve or learn here. We’re committed to empowering your career while advancing together as a company.
• Flexible Work Setup: We’re a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations (i.e., Toronto, Austin, Barcelona). You’re empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you’ll be able to have a schedule that fits your working style and the requirements of your role.

Perks:

• Competitive compensation
• Remote-first/hybrid-flexible work setups
• Healthcare coverage offered from day 1
• Retirement plans including company match
• Unlimited PTO
• Annual learning & wellness benefit
• Monthly book perk
• Career progression & professional development
• In-office lunch and commuter benefits for those located in our hub locations

Salary range for this role: CAD$143,000 - 180,000 / USD$155,000 - 190,000

 

We are an equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation. Please let us know if you require any support, and we’ll work with you to meet your needs.

We believe in hiring right over hiring fast. While timelines may vary, we’re looking to fill this role as soon as possible. 

Our hiring process uses AI to help with initial resume screening and to support interview note-taking. These tools help our team stay organized and fair, but all hiring decisions are made by people.

This job posting is for a new position