“I can succeed as a Manager of Data Operations at Capital Group.” 

As Manager of Data Engineering, with focus on Data Operations (Data Ops) you are a key member of the EDO (Enterprise Data Office) leadership team and play a significant role in enabling Capital Group’s data strategy. You will help drive the creation of a best-in-class Data Operations function to support a data supply chain that provides for Capital’s data and analytics needs across its lines of business. 

You will be presented with significant intellectual and technical challenges and provide enormous opportunity for business impact. You will develop and evolve a data operations center practice, bringing a unified operations and support capability across Capital’s data estate. As an inspiring people leader, you will bring passion to our mission and drive for superior long-term results through the application of modern operations practices and analytical methods. You will demonstrate high judgment, deep operations, and technical experience. You will apply data-driven processes that strengthen Capital Group’s data management activities. 

As a collaborative partner you will engage with business groups across Capital Group as well as data product, engineering and platform teams, partners such as data governance, information and analytics, security, infrastructure, and IT product teams. 

As Manager with focus Data Operations, you will lead the data operations support team to operate a world class data supply chain that provides speed of access for exploration and experimentation while ensuring protection, privacy, timeliness, security, quality/accuracy, and provenance of data assets to support all of Capital’s various data needs. 

“I am the person Capital Group is looking for.” 

• You have a bachelor’s degree in Computer Science, Engineering, Math, or related technical field 

• You have 10+ years of experience in leading Data Engineering, Data Operations and Technology teams and resources 

• You have demonstrated experience in defining service level objectives, and creating service level indicators to monitor and measure service level adherence and operational health 

• You have demonstrated experience running production operations (L1/L2) of data and software intensive systems with defined service levels 

• You have background in value stream analysis, stakeholders’ collaboration to drive optimization and proven record of driving efficiency 

• Strong written and verbal communication skill to senior leaders and executives 

• You have background in value stream analysis, stakeholders’ collaboration to drive optimization and proven record of driving efficiency and continuous improvement, across regions and large organizations 

• You have experience with vendor management and defining SLAs and accountability metrics 

• You have background in providing input into organization strategy and roadmap 

• You foster an environment of agile thinkers and have successfully hired, developed, and led a high performing team