TITLE:  Analyst, A/R and Collections

LOCATION:  Tulsa, OK

REPORTS TO:  Associate Manager, Finance - Specialist

Ingredion is hiring an A/R Collections Analyst that will perform timely and effective collection activities of past due accounts in order to meet the departmental objectives. In this role, you will process, investigate and post payment data for US/Canada customers through SAP software against open items on customer accounts, as well as provide backup documentation to other Collection Analysts handling the account.

As an Accounts Receivable Collections Analyst, your responsibilities will include:

• Perform timely and effective collections of past due accounts to expedite payments from our customers in accordance with the terms of sale granted and within the policies of the company, in order to meet the corporate objectives with the goal of reducing our DSO (Days Sales Outstanding) and maximizing profit by keeping slow collections at a minimum.
• Process, investigate and post payment data for US/Canada through SAP software against open items on customer accounts.
• Monitor payments for Cash in Advance (CIA) customers and advise the Risk Analyst accordingly.
• Special projects as assigned by the A/R Manager.
• Reconcile/investigate overpayments and short payments on customer accounts with internal departments (sales, billing, customer service, plants etc.) to final resolution.
• Provide supporting document information of discrepancies for a quick resolution and ensure the organizational accounting integrity of our customer accounts.
• Ensure individual account integrity through the research and reconciliation of account discrepancies.
• Research and correct any automatic US/Canada lockbox payment misapplications.
• Timely communication with customers and/or Cash App Specialist in regards to cash application issues.

Relationships and People:

• Work with the Risk Management Team to minimizing potential losses due to bad debts.
• Maintain good relations with the Sales personnel and customers when dealing with past due accounts in order to maximize sales, minimize potential losses due to bad debt, while at the same time strengthening and retaining customer’s goodwill and business and improve customer’s payment performances.
• Keep effective communication with A/R Manager and Risk Analyst(s) on collection issues as they arise.
• Identify and advise Accounting of journal entries required for Canadian non-A/R payments received and to move funds from one company code to another.
• Keep effective communication with A/R Manager on daily cash application

Qualified candidates will have:

• College Degree in Business, Accounting, or equivalent
• 1-3 years’ experience in collections, deduction management and cash application of accounts required.
• Credit designation and experience with SAP an asset.
• Knowledgeable in Canadian currency.
• Understand accounting fundamentals/principals.
• Working knowledge of A/R and collection department operations.
• Process oriented with attention to detail and follow-up; accurate and proficient data entry skills.
• Strong problem-solving skills with a proven record of initiative.
• Experience establishing and maintaining effective relationships with customers, sales professionals and inside support staff.
• Proficiency with Microsoft Office Software applications (Excel, Word, etc).
• English/French speaking; Spanish an asset.

Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs.

Relocation Available:

No