Project Role : Application Designer
Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements.
Must have skills : Oracle CC&B Technical Architecture
Good to have skills : NA
Minimum
7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary
We are looking for a skilled Oracle CC&B Designer/Developer to join our team. In this role, you will be responsible for designing, developing, and implementing customized solutions within the Oracle Customer Care and Billing (CC&B) platform. The ideal candidate will have a deep understanding of Oracle CC&B modules, a solid foundation in Oracle technologies, and the ability to tailor the solution to meet business requirements for utility clients.
Roles & Responsibilities:
-Solid understanding of Oracle Utilities Application Framework (OUAF), including expertise in customizing and developing for Oracle CC&B. Experience in developing UI Maps, BPA scripts, service scripts, and business objects.
-Design and develop custom solutions within Oracle CC&B, focusing on key modules such as Billing, Collections, Customer Management, and Meter Data Management. Customize CC&B components to meet client-specific requirements, including UI Maps, BPA scripts, service scripts, and business objects (BOs).
-Configure and extend Oracle CC&B applications and modules as needed to enhance customer care and billing processes. Customize business processes and workflows to ensure they meet user expectations and business needs.
-Leverage SOA-based integration techniques to integrate Oracle CC&B with other enterprise systems and third-party applications. Ensure smooth and effective data exchange between systems.
-Develop and maintain PL/SQL scripts for data manipulation, reporting, and process automation. Optimize SQL queries and scripts for performance.
-Work on data migration strategies to ensure seamless transfer of data from legacy systems into Oracle CC&B, ensuring data accuracy, integrity, and consistency.
-Conduct unit and system testing to ensure the developed solution meets functional and technical specifications. Troubleshoot and resolve technical issues and defects in Oracle CC&B and related systems.
-Maintain clear, detailed technical documentation for all CC&B customizations, configurations, and integrations. Ensure all solutions are documented according to internal standards.
-Work closely with functional consultants, business analysts, and project teams to gather requirements, design solutions, and deliver high-quality solutions. Provide technical expertise and guidance to team members as needed.
-Provide post-implementation support and maintenance for Oracle CC&B solutions. Respond to technical queries, perform updates, and make improvements to existing applications as required.
Professional & Technical Skills:
-PL/SQL Development: Strong proficiency in PL/SQL for writing custom scripts, reports, and data management tasks within Oracle CC&B.
-Experience with SOA-based integrations, including working with web services and other integration techniques to connect Oracle CC&B to other enterprise systems.
-Proficient in writing optimized SQL queries and scripts for data retrieval, reporting, and automation within the Oracle environment.
-Strong problem-solving skills, with the ability to troubleshoot issues within Oracle CC&B and related applications.
-Excellent communication skills with the ability to work effectively with cross-functional teams and business stakeholders.
-Knowledge of utility-specific business processes such as billing, customer service, and meter data management.
Additional Information:
- The candidate should have a minimum of 7.5 years of experience in Oracle CC&B Technical Architecture
- This position is based at our Bengaluru office
- A 15 years full time education is required
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com
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