Location:

(HGAP) Charlotte, NC

Job ID:

R0058678

Date Posted:

2024-07-31

Company Name:

HITACHI GLOBAL AIR POWER US, LLC

Profession (Job Category):

Sales, Marketing & Product Management

Job Schedule: 

Full time

Remote:

No

Job Description:

Job title:

Instructional Designer

Location:

Charlotte, NC

Reports to:

Service Training Supervisor

Summary of the position:

This position will provide up-to-date training for our distributors on how to operate/work on Hitachi Global Air Power equipment. This includes designing and implementing in-person and online training content.

Duties and responsibilities:

• Working with subject matter experts in service & engineering to design learning content that is optimized for all styles of learning.

• Assist in updating course materials, presentations, and other training-related documents.

• Develop self-paced online modules.

• Develop training content for products prior to launch.

• Develop instructional videos.

• Assist with upkeep of the Learning Management System to enhance the value proposition to our distributors/channel partners.

• Assist customers/distributors with training inquiries by phone and email.

• Evaluating the effectiveness of current training courses and working to continuously improve content and processes through customer feedback.

Qualifications:

• Associates or Bachelor’s Degree a plus.

Professional experience:

• Strong graphic design skills are a must – Adobe Photoshop, Premier, InDesign. Blender or CAD a plus.

• Experience with Unreal Engine a plus.

• Understanding of adult learning theory .

• Compressor experience a plus.

• Ability to multitask.

• Experience in developing SCORM e-learning material.

• Strong Microsoft suite skills are a must.

• Customer focused in a very customer-facing environment.

• Excellent communication skills.

• Ability to work on a team.

• Mechanical experience is a plus.

Direct reports:

• N/A

The successful candidate is responsible for complying with Hitachi Global Air Power US Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace.

This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion.

Hitachi Global Air Power US is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.