Summer Intern - Dealer Sales Support

Posted:
9/5/2024, 5:37:53 AM

Location(s):
Wisconsin, United States

Experience Level(s):
Internship

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Are you ready for what’s next?  

Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond.  Brunswick believes “Next Never Rests™,” and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation. 

Dealer Sales Summer Intern

This position reports to the Inside Sales Manager. Primary responsibility is providing world class customer service to Mercury Dealers in the United States by answering calls and emails as well as assisting with day to day administrative tasks (order entry, order maintenance, order tracking, etc). This position is ideal for candidates who are team-oriented and believe in supporting sales goals through collaboration with their co-workers and field sales managers, as well as other internal stakeholders. The position includes working direct with dealers on order processing, product inquires, and process and procedure communication. Problem solving and ability to make decisions within policies and procedures is required. This is a position that must be success-driven, able to multi-task, and work well in a diverse team and enjoy a dynamic and changing environment.

Primary Duties and Responsibilities:

  • Respond and support customers through, but not limited to, phone calls and email.
  • Daily use of Salesforce.com to document and facilitate multiple aspects of the sales cycle
  • Collaborate closely with Business Development Managers and Regional Business Directors as well as cross-functional departments such as credit, supply chain and distribution.

Knowledge, Skill, and Ability Requirements:

  • Excellent interpersonal skills, phone presentation skills, oral and written communication skills.
  • Ability to multi-task, prioritize, and manage time effectively
  • Proficiency with computer software applications (order entry, word processing, databases and spreadsheets).

Core Competencies Required:

  • Accountability – Focus on delivering their best to internal and external customers. The personal choice to rise above the situation and demonstrate the ownership necessary for achieving the desired results. Demonstrates initiative in understanding the business
  • Customer Focus - Makes customers and their needs a primary focus of one's actions; develops and sustains productive customer relationships.
  • Dependable Follow Through - Recognizes that organizations are comprised of many inter-dependent relationships and that one cannot be successful entirely on his or her own; is regularly and without qualification there to support those who might require his/her assistance; follows through without question and in a timely manner on all promises and commitments.
  • Work Standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

Education and Experience:

  • Entry level position – customer service experience preferred.
  • Degree or pursuit of advanced education preferred.

Mercury Marine is a world leading manufacturer of marine propulsion systems. A $2.6 billion division of Brunswick Corporation (NYSE: BC), Mercury designs, manufactures and distributes engines, services and parts for recreational, commercial and government marine applications, empowering boaters with products that are easy to use, extremely reliable and backed by the most dedicated customer support in the world with 10,000 service points globally. Mercury’s industry-leading brand portfolio includes Mercury outboard engines; Mercury MerCruiser sterndrive and inboard packages; Mercury global parts and accessories including propellers, and SmartCraft electronics; Power Products Integrated Solutions; MotorGuide trolling motors; Attwood, Garelick and Whale marine parts; Land ’N’ Sea, BLA, Payne’s Marine, Kellogg Marine & Lankhorst Taselaar marine parts distribution; and Mercury and Quicksilver parts and oils. More information is available at mercurymarine.com. 


 

Next is Now!  


We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying.

Brunswick is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by federal, state, or local law.  Diversity of experience and skills combined with passion is key to innovation and inspiration and we encourage individuals from all backgrounds to apply.  If you require accommodation during the application or interview process, please contact [email protected] for support. 

For more information about EEO laws, - click here

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Brunswick does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors. For help, please contact our support team at: [email protected] or 866-278-6942.

All job offers will come to you via the candidate portal you create when applying through a posted position through https:///www.brunswick.com/careers.  If you are ever unsure about what is being required of you during the application process or its source, please contact HR Shared Services at 866-278-6942 or [email protected].

#Brunswick Corporation - Mercury Marine