Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

You will work in bill-to-cash management and handle customer service finance operations including credit management (assessments, credit risk and limits, order hold/release), cash collections/accounts receivables activity. This includes strategies and prioritization, and management of disputes/deductions and trade claims/invoices processing as part of the trade funds management process. You will work closely with the Business Process Owner partner and cross-functionally with sales, finance, internal controls and other CS&L sub-functions.

How you will contribute

You will:

• Resolve complex queries that have been escalated for a portfolio of customers
• Coordinate and chair the governance meeting with senior stakeholders
• Go to customer premises to discuss and recover invalid debt with senior stakeholders in the customer’s organizations
• Take ownership for deductions and work with sales and other stakeholders to reduce opportunities for customers to make deductions
• Collaborate with sales and other functions to manage debt collection and quickly resolve disputes . Provide guidance to the shared services team to ensure that collection of overdues are minimized along with invalid debt

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Good numerical, analytical and logical reasoning skills
• Hands-on experience in Microsoft office applications
• High-level SAP competence
• Experience in a fast-moving consumer goods or consumer packaged goods company
• Experience in a customer-facing role
• Experience in order-to-cash environment
• Credit control experience
• Strong analytical and problem solving skills

Reports to Order To Cash Lead

JOB SUMMARY

• Bill To Cash Manager is generally responsible for the teams and workflows needed to monitor incoming cash, ensuring payments are posted to appropriate accounts or line items and overseeing a business’s liquidity.

• Your role is vital in ensuring the organization maintains sufficient liquidity to meet financial commitments. You serve as the key link between business units, finance, and treasury teams regarding all cash-related matters associated with cash management projects.

KEY RESPONSIBILITIES

• Invoicing and Billing: Oversee the preparation and distribution of accurate customer statements and billings.

• Credit and Collections: Manage trade receivable collections, set clear payment expectations, and lead the review of overdue payments to identify root causes.

• Cash Application: Ensure incoming payments are accurately posted to the correct accounts and lines items to maintain an up-to-date general ledger.

• Liquidity and Forecasting: Monitor daily cash flow and develop forecasts to predict future needs and ensure the company can meet its financial commitments.

• Risk Management: Identify and mitigate risks related to credit exposure, payment delays, and bad debt. Lead the annual credit review under Global Credit Policy.

• Process Transformation: Act as a Subject Matter Expert (SME) during ERP implementations (e.g. SAP) and drive automation to improve operational efficiency.

REQUIREMENTS

• Minimum bachelor's degree in relevant majors

• Analytical skills, particularly in forecasting income, expenses and overall cash flow.

• Familiarity with big data to create, review and understand reports and identify trends and outliers.

• Knowledge about the treasury, banking and payment processes.

• Proficiency with SAP and advanced data skills (advance Excel, Power Query, Power BI, VBA).

• Negotiation skills to finalize terms with business partners.

• Good command of English.

Number of Openings Available

1

No Relocation support available

Business Unit Summary

Headquartered in Singapore, Mondelēz International’s Asia, Middle East and Africa (AMEA) region is comprised of six business units, has more than 21,000 employees and operates in more than 27 countries including Australia, China, Indonesia, Ghana, India, Japan, Malaysia, New Zealand, Nigeria, Philippines, Saudi Arabia, South Africa, Thailand, United Arab Emirates and Vietnam. Seventy-six nationalities work across a network of more than 35 manufacturing plants, three global research and development technical centers and in offices stretching from Auckland, New Zealand to Casablanca, Morocco. Mondelēz International in the AMEA region is the proud maker of global and local iconic brands such as Oreo and belVita biscuits, Kinh Do mooncakes, Cadbury, Cadbury Dairy Milk and Milka chocolate, Halls candy, Stride gum, Tang powdered beverage and Philadelphia cheese. We are also proud to be named a Top Employer in many of our markets.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Regular

Credit & Collections Management (BTC)

Customer Service & Logistics