Company Overview

Join us on our mission to elevate customer experiences for people around the world.  As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!

Position Purpose:

The Manager – Project Management is responsible for the overall direction, coordination, implementation, execution, control, and completion of one or more specific projects- ensuring consistency with company strategy, commitments, and goals. Serves as a primary point of contact for internal and external stakeholders and clients during the implementation phase of each project and includes day-to-day interface on project commitments and updates, leading stakeholder and client meetings, ensuring project delivery is appropriate, timely, and accurate. 

Principle Accountabilities:

• Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and implementation plans, including risk mitigation

• Coordinate internal and external resources to ensure that projects adhere to scope, schedule, and budget

• Analyze project status and, when necessary, revise the scope, schedule, or budget to ensure that project requirements can be met

• Establish and maintain relationships with relevant client stakeholders, providing day-to-day contact on project status and changes

• Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards and assessing risks

• Structure and manage integrated, multitrack performance databases for digital, print, social, broadcast, and experiential projects

• Develop and maintain partnerships with third-party resources, including vendors and researchers

• Assign and monitor resources to ensure project efficiency and maximize deliverables

• Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to the project work plan

Attributes & Attitude:

• Critical thinking and problem-solving skills

• Planning and organizing

• Decision-making

• Effective interpersonal & communication skills

• Influencing and leading

• Conflict management

• Ability to work in a high-stress work environment

Knowledge:

• Experience: Minimum 5 years in Project Management

• PMP Certification required

• Project management experience preferably in application deployment; AI is a plus

• Knowledge of both theoretical and practical aspects of project management

• Knowledge of project management techniques and tools

• Direct work experience in a project management capacity

• Proven experience in people management

• Proven experience in strategic planning

• Proven experience in risk management

If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.