Guest Services Representative - Cox Hotel

Posted:
6/12/2026, 5:01:00 AM

Location(s):
Missouri, United States ⋅ Springfield, Missouri, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Facility:

Wheeler Heart & Vascular: 3800 S National Ave, Springfield, Missouri, United States of America, 65807

Department:

1171 Cox Plaza Hotel SGF

Scheduled Weekly Hours:

16

Hours:

7:00 AM - 3:30 PM Saturday & Sunday

Work Shift:

Day Shift (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

 

  • Named one of Modern Healthcare’s Best Places to work five times.

  • Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group

  • Acknowledged by Forbes as one of the Best Employers for New Grads.

  • Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

 

Benefits

  • Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)  

  • For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Job Description:

Has a detailed working knowledge of Hotel functions and is responsible for completing work assignments pertaining to general behaviors listed below. Must be Customer Service oriented and able to work independently.Education: ▪ Required: High School Diploma or Equivalent Experience: ▪ Preferred: Previous hotel front desk experience Skills: ▪ Excellent verbal and written communication skills ▪ Flexibility and ability to work in a multi-tasking environment. ▪ Able to work in a fast paced environment ▪ Able to work independently and collaboratively in teams Licensure/Certification/Registration: ▪ Preferred: Basic Life Support