VP – Clearance Process, Governance & Metrics - (Hybrid)

Posted:
8/13/2024, 5:00:00 PM

Location(s):
Belfast, Northern Ireland, United Kingdom ⋅ Northern Ireland, United Kingdom

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Operations & Logistics

The Cross Border Data Clearance (CBDC) Process, Governance & Metrics team forms part of the Data, Engineering & Architecture (DEA) organization, and is aligned with Technology Controls.  This function is responsible for the protection of Citi and Client data as a component of service delivery within the enterprise. 

The VP – Clearance Process, Governance & Metrics is a senior professional who will be responsible for leading, managing and providing expertise over activities associated largely with Governance & Metrics.  The individual will be expected to closely follow current trends as relevant to the function of Governance & Metrics, and seek to adapt as appropriate within his / her role. 

The Cross Border Data Clearance (CBDC) Process, Governance & Metrics team supports the entire Citi enterprise as relates to the management and execution of cross border data clearance.  The team oversees multiple programs and projects that are executed towards driving Citi’s Mission to Be the Best for Our Clients. The role requires experience in risk management or controls oversight, preferably within an operations and / or technology organization.  Knowledge of industry-standards on data transfer principles and experience supporting a data transfer program are also preferred.  Because of the wide purview of the team, this position provides a platform for continued development and visibility across a global organization as well as exposure to management and other functions.  This role will also, to a certain extent support activities around metrics and reporting. 

Responsibilities:

  • Leads / oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks in relation to cross border data clearance.
  • Work with Management on governance to facilitate the execution of the Manager Control Assessment (MCA) i.e. Risk & Control Self-Assessment and appropriate approval of risk associated with business changes
  • Accountable for the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard Inventory.
  • Lead and/or support Cross Border Clearance governance and oversight activities, including but not limited to:
  • Providing transparent program status information to leadership, ensure appropriate escalation of risks and issues, and effective tracking of remediation efforts.
  • Serving as a point of contact for the cross border data clearance function.
  • Developing effective working relationships with the Cross Border Data Clearance (CBDC) team, Privacy Office, Independent Compliance and Risk Management, and other key partners / stakeholders as a function of CBDC governance and oversight.
  • Publishing appropriate MIS reports to stakeholders / management in order to provide transparency on the ‘health’ of the organization as relates to cross border data clearance. 

Qualifications:

  • Experience working in a Risk & Control role, data privacy or the outsourcing space.
  • Experience in Operational Risk or related functions is a must.  Other risk and control disciplines would be a plus.
  • Exposure in Internal Audit or Operational Risk Management (ORM) would be desirable.
  • Knowledge in the following is beneficial:  Fraud Awareness and Risk Management, Legal and Regulatory Compliance, Managers Control Assessment (MCA) or related functions.
  • Prior participation in global operations and teams is a plus.
  • Clear and concise written and verbal communication skills. Strategic thinking, management engagement and influencing skills.
  • Mastery of Microsoft Programs (i.e., Expert Excel, Visio and PowerPoint, VBA a plus)
  • Experience utilizing and building reports, including in Business Intelligence tools (e.g. Cognos, Tableau).
  • Project Management and governance experience with demonstrated ability to achieve and exceed critical milestones.

Education:

  • Bachelor’s/University degree at a minimum, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Risk Management

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Job Family:

Business Risk & Control

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Time Type:

Full time

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