Chargée de services généraux

Posted:
2/16/2026, 7:43:51 PM

Location(s):
Auvergne-Rhône-Alpes, France

Experience Level(s):
Junior

Field(s):
Customer Success & Support

Workplace Type:
Remote

Work Flexibility: Hybrid

Main responsibilities

  • Assist the Facility Manager with the closure of the Balma site. Occasional travel.

  • Assist the Facility Manager in resuming the management of the other sites in France.

  • Process and follow up on requests addressed to our department.

  • Plan internal audits on site cleaning, together with managers, to improve employee well-being.

  • Manage site events: Town Hall, visits, SWN, Site Committee, etc.

  • Monitor intervention requests.

  • Draft and follow up on Handyman tickets.

  • Serve as an evacuation team member.

  • Ensure the safety of individuals and the site, as well as the proper condition of fire safety equipment.

  • Be part of the contact list in case of calls from the remote monitoring service.

  • Come up with ideas to reduce waste and put them into action.

  • Plan environmental awareness workshops for employees.

  • Continue SYK France 3R initiatives (Reduce, Reuse, Recycle).

  • Welcome new hires, manage lockers, etc.

  • Monitor energy consumption: gas, water, electricity.

  • Act as the Facility Manager’s backup during absences.

  • Assist the Facility Manager with upcoming projects

Qualifications & Experience

  • Education: Work Environment, Facilities Management.
  • Minimum 1 year of experience in Facilities Management.

Profile
The Facilities Assistant must be organized and multitasking, capable of quickly analyzing a problem or a department's needs. Key skills include:

  • Rigorous, efficient, and methodical organization; ability to diagnose problems;
  • Strong interpersonal skills and negotiation skills;
  • Project management knowledge;
  • Technical knowledge of building maintenance and upkeep;
  • Active listening, analytical skills, and critical thinking, combined with strong problem-solving abilities;
  • Adaptability and speed of execution in all circumstances;
  • A collaborative spirit and a customer service orientation.
  • To be completely autonomous.

Travel Percentage: 20%