Number of Job Openings Available:

1

Date Posted:

December 26, 2024

Department:

16001154 Revenue Cycle Management Administration

Shift:

Day (United States of America)

Shift Length:

8 hour shift

Hours Per Week:

40

Union Contract:

Non-Union-NCT

Weekend Rotation:

None

Job Summary:

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.

Key Position Details:

**Must live within commuting distance of the Allina Commons Minneapolis, MN**

• 1.0 FTE (40-hours per week)

• 8-hour day shifts (flexible start times between the hours of 7a-7p)

• No weekends

Job Description:

Ensures compliance with the MN Hospital Screening Bill. Responsible to lead the work of the Financial Screening Specialist team in processing the Hospital Presumptive Eligibility applications and complete affidavit of expert review prior to referral of debt to a collection agency, law firm or any legal collection action.

Principle Responsibilities

• Employee Training and Development
  • Ensure new hires are adequately trained to demonstrate best practices according to department standards. Meet with team members to discuss information updates and training opportunities to ensure procedures are followed correctly for:
    ◦ HPE Application Processing
    ◦ Bad Debt Expert Review for referral of accounts to collection agency
    ◦ Authorization of lawsuit and garnishment for accounts placed with the collection agency
  • Maintain and update training and reference materials.
• Perform Quality Audits
  • Perform quality audits for assigned team members to ensure accuracy in work completed.
  • Audits include but are not limited to bad debt work queue processes, HPE application processing, phone calls, failed mail, and suit/garnishment authorization.
• Productivity Tracking
  • Track and calculate productivity score for each member of assigned team, utilizing phone reports and Epic standard reporting.
• Daily Staff Support
  • Maintain proficiency in all FSS team work to act as immediate resource aiding with staff questions, troubleshooting patient accounts, providing education and guidance on use of procedures and reference materials.
  • Take escalated calls when needed to resolve patient concern.
• Collaboration with Other Departments
  • Trouble shoot workflow issues.
  • Act as primary support for department manager.
  • Participate with leaders and staff collaboratively to identify opportunity for process improvement and make recommendations accordingly.
• Other duties as assigned.

Required Qualifications

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description
• 5+ years revenue cycle or healthcare insurance experience

Preferred Qualifications

• High school diploma or GED
• 2+ years customer service or medical collections experience

Physical Demands

• Lifting weight ,

Pay Range

Pay Range: $22.71 to $31.13 per hour

The pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work.

Benefit Summary

Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That’s why we devote extraordinary resources to help you grow and thrive — not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being — mind, body, spirit and community — of you and your family members. 

Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes up to $100 in well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey.  

In addition, Allina Health offers employee resources groups (ERGs) -- voluntary, employee-led groups that serve as a resource for members and organizations by fostering a diverse, inclusive workplace aligned with the organization's mission, values, goals, business practices, and objectives. Allina Health also engages employees in various community involvement and volunteering events.  

Benefits include:

• Medical/Dental

• PTO/Time Away

• Retirement Savings Plans

• Life Insurance

• Short-term/Long-term Disability

• Paid Caregiver Leave

• Voluntary Benefits (vision, legal, critical illness)

• Tuition Reimbursement or Continuing Medical Education as applicable

• Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program

• Allina Health is a 501(c)(3) eligible employer

*Benefit eligibility/offerings are determined by FTE and if you are represented by a union.