ZEISS in India

ZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care and Sports & Cine Optics.

ZEISS India has 3 production facilities, R&D center, Global IT services and about 40 Sales & Service offices in almost all Tier I and Tier II cities in India. With 2200+ employees and continued investments over 25 years in India, ZEISS’ success story in India is continuing at a rapid pace. 

Further information at ZEISS India.

Professional Education & KOL Manager-

Role Overview

The Professional Education & KOL Manager will lead the development and implementation of professional education initiatives within ZEISS’s Ophthalmology Division in India. This role emphasizes building strong relationships with Key Opinion Leaders (KOLs), engaging them in educational programs, promoting ZEISS technologies, and supporting surgeons in optimizing workflows for cataract and retinal procedures, including intraocular lenses (IOLs) and DORC products.

The ideal candidate will possess in-depth knowledge of ophthalmology, experience in professional education, and a proven ability to collaborate with internal and external stakeholders to deliver impactful programs.

Key Responsibilities

1. KOL Development and Relationship Management

• Identify, engage, and maintain long-term relationships with KOLs in ophthalmology.
• Collaborate with KOLs to create educational content such as clinical case studies, presentations, and training materials.
• Serve as the primary liaison between ZEISS and KOLs, ensuring alignment on strategic goals and mutual value creation.
• Facilitate KOL participation in conferences, webinars, and professional forums to showcase ZEISS technologies.

2. Professional Education Programs

• Design, plan, and execute professional education initiatives, including workshops, hands-on training, and online learning modules.
• Develop curriculum and content in partnership with internal teams and external experts to address the needs of ophthalmologists.
• Align educational programs with ZEISS’s strategic objectives, ensuring high-quality and relevant offerings.
• Deliver tailored programs to support surgeons in optimizing cataract workflows, including IOL selection, implantation, and management.
• Evaluate program effectiveness and incorporate feedback to continuously improve educational initiatives.

3. Collaboration with Internal Teams

• Partner with marketing, sales, and clinical application teams to align education initiatives with business goals.
• Provide insights from KOLs and educational programs to inform product development and marketing strategies.
• Support sales teams by organizing training sessions and delivering clinical insights to enhance customer engagement.

4. Event Management and Representation

• Plan and execute ZEISS-sponsored events such as symposia, conferences, and user meetings.
• Represent ZEISS at industry events, strengthening the company’s reputation in ophthalmic innovation and education.
• Ensure all events comply with regulatory and ethical guidelines.

5. Market Insights and Trends

• Stay informed about advancements, trends, and technologies in ophthalmology.
• Provide actionable insights to leadership based on interactions with KOLs and the broader ophthalmic community.

Key Qualifications

Education

• Bachelor’s degree in Optometry, Ophthalmology, Life Sciences, or a related field.
• Advanced degree (e.g., MBA, MSc) is preferred.

Experience

• 5–7 years of experience in professional education, KOL management, or a related role in healthcare or medical devices.
• Strong background in ophthalmology, with expertise in cataract workflows, IOL selection, and practice development.
• Proven success in organizing and managing educational programs and events.

Skills and Competencies

• Exceptional interpersonal and communication skills to engage and influence KOLs and stakeholders.
• Strong project management capabilities to handle multiple initiatives simultaneously.
• Strategic thinking and problem-solving abilities.
• Familiarity with digital tools and platforms for online education.
• Willingness to travel extensively across India.

Key Performance Indicators (KPIs)

Category

Key Performance Indicator (KPI)

KOL Identification

Number of new KOLs onboarded annually

Content Development

Clinical case studies, white papers, or training modules

Practice Development

Number of surgeons supported in optimizing workflows

Technology Adoption

Increase in ZEISS technology adoption through KOL advocacy

Event Execution

Number of KOL-focused events organized annually

Market Insights

Actionable insights gathered from KOLs

Revenue Impact

Contribution to sales growth

Your ZEISS Recruiting Team:

Sikcha Chhetri