Application Tech Support Practitioner

Posted:
9/8/2024, 9:01:24 PM

Location(s):
Karnataka, India

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
IT & Security

Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Oracle Database Administration (DBA)
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : Graduate

Summary: As an Application Tech Support Practitioner for Oracle Database Administration, you will be responsible for providing ongoing support to clients, accurately defining and resolving issues using your deep product knowledge. Your typical day will involve communicating with clients, interpreting and designing solutions, and ensuring world-class systems are running smoothly. Roles & Responsibilities: - Provide ongoing support to clients, acting as the interface between the client and the system or application. - Accurately define client issues and interpret and design solutions based on deep product knowledge. - Communicate effectively with clients, utilizing exceptional communication skills to ensure world-class systems are running smoothly. - Collaborate with cross-functional teams to ensure timely resolution of client issues and to continuously improve system performance. - Stay updated with the latest advancements in Oracle Database Administration, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Database Administration. - Good To Have Skills: Experience with other database technologies such as MySQL or SQL Server. - Strong understanding of database architecture and design principles. - Experience with performance tuning and optimization techniques. - Solid grasp of backup and recovery procedures. - Experience with database security and access control mechanisms. Oracle Database Administrator: Key Responsibilities 1:Must Have Skills: Preferred OCP with more than 5 years of experience 2:Good to have Skills: Azure / AWS Cloud knowledge 3:Build database systems of high availability and quality depending on each end users specialized role 4: Design and implement database in accordance to end users information needs and views 5:Determine, enforce and document database policies, procedures and standards 6: Perform tests and evaluations regularly to ensure data security, privacy and integrity Technical : 1:Experience should include DB design modelling and normalization capacity planning performance tuning storage management back-up and recovery managing schema sreport generation and DB clustering technologies 2:Operating system experience in Linux 3:Oracle management tools Data Guard RMAN Data pump 4:Strong practical experience of ORACLE in a production RAC ASM environment 11gR2 5:Architecture design principles 6:Hands on experience with DB standards and end user applications-translating capacity Professional Attributes 1:Good verbal and written communication skills 2:Knowledge on ITIL Educational Qualification 15 years of mandatory education as per Accenture stds Additional Information: - The candidate should have a minimum of 3 years of experience in Oracle Database Administration.

Graduate

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

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Last Funding Type: Grant

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