In our NIKE Retail Stores we use special job names for our positions: a Store Manager is called "Head Coach", an Assistant Store Manager is called "Assistant Head Coach", a Department Manager is called "Coach", a team leader is called “Lead“ and a Sale Associates is called "Athlete".

As a Head Coach you are:

• Creating a welcoming environment in the store to provide a unique shopping experience to our consumers

• Building, leading, and developing a diverse team and ensuring an excellent work atmosphere

• Managing store budgets and operations to reach sales targets, optimize services and improve the consumer satisfaction

• Supporting and implementing NIKE’s strategy in your store (e.g. sustainability, membership, digital services)

• Providing insights for an optimized positioning of the store in the local region

• Ensuring that the store complies with all NIKE standards and guidelines

• Cooperating with your business partners across stores and HQ

What you get:

• Attractive salary that evolves with the market and experience

• Opportunity on receiving monthly bonus payments

• Attractive online and in-store employee discounts

• Attractive Benefits Package, Pension & Share scheme

• Exciting development and career opportunities

• Regular training on leadership, sales and products

• A dynamic and motivating environment which values Diversity, Equity & Inclusion

• Staff dress to represent NIKE and foster our team spirit

• Access to sports activities

• Opportunities to participate in unique NIKE moments

• What you bring:

• A passion for NIKE and/or love of sport

• Some experience in retail and/or leadership positions

• Very good command of English language (written and spoken)

• Experience and competency in serving exceptional consumer service

• Ability to coach and develop a strong team

• Strong focus on communication

• Flexibility to work in shifts and on weekends

Did we arouse your interest and do you want to support us on our mission “To bring inspiration and innovation to every athlete in the world.”? Apply now, easy way online. We are waiting for you!

Qualifications:

• 6 years retail experience

• Minimum of 3 years management experience

• Experience with retail operations, budgeting, planning, customer service, sales and people leadership and management

• Extensive experience and ability to lead the delivery of a high level of customer service in a brand retailer

• Proficient in Microsoft Office products and retail business systems

• Ability to communicate in English

• Ability to build, lead and manage high-performing teams

• Ability to utilize tools to support conflict resolution and employee coaching and counseling

• Ability to work weekends, evenings and holidays as needed