Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. 

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

The Senior Commercial Analyst is responsible for driving commercial performance through financial analysis, pricing strategy, profitability management, and commercial reporting. This role partners closely with the Business Head to support strategic decision-making, improve margins, and ensure commercial excellence across existing and prospective fulfillment customers. 

Main Duties

Billing Preparation and Validation (Monthly)

• Prepare and validate monthly customer billing, ensuring accuracy, completeness, and timely submission.

• Coordinate with Operations and Finance to resolve billing discrepancies and improve billing processes.

Shipper Profitability Analysis

• Analyze profitability of existing customers and evaluate financial viability of new business opportunities.

• Develop profitability models considering pricing, operational costs, volume trends, and service mix

• Provide commercial recommendations to improve account margins

Commercial Metrics Monitoring & Pricing Analysis

• Own and monitor key commercial KPIs, including revenue, gross margin, yield, pricing compliance, and account performance.

• Conduct pricing analyses and recommend pricing adjustments based on market conditions, costs, and profitability targets.

P&L Preparation and Commercial Performance Reporting

• Prepare the monthly P&L report for the Fulfillment Business in close coordination with the Operations and Finance teams.

• Lead the Monthly Financial Review, providing business performance updates, financial insights, and key recommendations to the Business Head

• Consolidate revenue, direct costs, operating expenses, and margin performance to provide an accurate view of business profitability.

• Analyze monthly variances against budget, forecast, and prior periods, highlighting key drivers, risks, and opportunities.

• Present actionable commercial insights and recommendations to the Business Head to support strategic and operational decision-making

Pricing Governance and Sales Support

• Lead pricing reviews for customer proposals, contract renewals, and tenders.

• Ensure pricing models align with company margin objectives, commercial policies, and strategic growth initiatives.