Global OEM Technical Consultant

Posted:
12/11/2024, 4:52:55 AM

Location(s):
Kuala Lumpur, Malaysia ⋅ Penang, Malaysia

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Consulting

Workplace Type:
Hybrid

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

We are looking for a Global OEM Technical Consultant to be based in Penang or Puchong, Kuala Lumpur. You will join the team which is dedicated for machinery application technique.

You are responsible for technology adoption and support for OEMs (Machine/ Equipment builders). Typical activities include presales, proof of concept programming, control system design review, technical presentation, application notes development and application best practices mentoring.

We have multiple domain knowledge of the industry and applications being served along with in-depth knowledge of the Rockwell Automation products, technology and system architecture to provide domain level expertise consulting.

Your Responsibilities:

  • Proof of concept development, design review and recommendation, document and present the solution Machine/Process Skid Builder
  • Define task and accomplish these according to the agreed timeline
  • Support customer in all stages of a project
  • Create customer knowledge that the OEM can own, support and improve application/systems
  • Implement projects in parallel
  • Extract all relevant information for the given tasks to create a solution
  • Demonstrate judgment in selecting methods and techniques for obtaining solutions.
  • Responsible for successful conversion by usage of relevant RA resources where needed
  • Create customer to promote Rockwell as their standard
  • Ensure transferring Rockwell Solution knowledge to Customer team / Internal GOTC team.
  • Provide support for Southeast Asia OEM Team and reporting to GOTC Team lead SEA.
  • Ad-hoc tasks as assigned by manager

The Essentials - You Will Have:

  • Engineering degree or equivalent with typically 5+ years of control and/or automation system experience
  • General knowledge of automation control systems and computer technology.
  • Application experience with advanced motion applications/ process control/ IIOT/ Robotics motion control.
  • Well-developed troubleshooting abilities
  • Experience working with multicultural customers and the successful resolution of their unique requirements
  • Work both as a multicultural team and standalone
  • Willingness to travel within South East Asia
  • Fluency in English and Local Language

The Preferred - You Might Also Have:

  • Experience of Rockwell Automation main products: PLC, Motion Control, Operator Interface, Communications, I/O, presence sensing, Safety and software
  • Have assembly, automotive, semiconductor and life science machinery background

What We Offer:

Our benefits package includes …

  • Comprehensive mindfulness programs with a premium membership to Calm
  • Volunteer Paid Time off available after 6 months of employment for eligible employees
  • Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
  • Employee Assistance Program
  • Personalized wellbeing programs through our OnTrack program
  • On-demand digital course library for professional development

... and other local benefits!

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

#LI-BT1 #LI-Hybrid

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.