This leadership role will focus on driving strategic control initiatives to achieve control excellence and foster continuous improvement and accountability. The Director will support:

• Control Standards & Framework

• Control Design and Implementation

• Standardization and rationalization of controls

• Controls Uplift and Improvement

A strong partnership with the embedded controls teams within each business and functional area, as well as IT system owners, front line process owners and second- and third-line partners will be essential to successful execution.  The role will require prioritization of control initiatives and execution of critical control uplift programs, including those addressing weaknesses cited by regulators as requiring urgent remediation will be necessary. 

Responsibilities:

• Oversee the comprehensive design, development, implementation, and evaluation of Citi's control programs, identifying improvements and driving continuous enhancements, particularly through automation, standardization, and rationalization, to increase efficiency and reduce risk.

• Lead strategic control uplift programs across the enterprise to support improvements within Citi control environment

• Support the establishment and coordinating the approach to thematic analysis of Operational Risk Events (ORE) across Businesses and Functions

• Lead and direct large, diverse teams of managers and senior professionals, fostering an innovative environment to develop and implement robust control programs and strategies.

• Act as a key partner to Businesses and Functions and provide strategic consultation and guidance to support the execution of control uplift program

• Provide review and challenge to remediation work completed by Business and Functions as part of control uplift program

• Proactively identifies and acts on opportunities to improve controls through streamlining processes and control automation

• Collaborate with business and functional teams to understand control processes and identify improvement areas, staying current on regulatory changes and industry best practices.

• Provide regular updates to senior management on controls assessment and design performance, highlighting strategic initiative progress.

Qualifications:

• 15+ years in operational risk management, compliance, audit, or other control-related functions within financial services, with a focus on driving strategic control enhancements and automation.

• Proven experience leading and implementing strategic control initiatives and transformation programs.

• Ability to identify, measure, and manage complex organizational risks and controls.

• Demonstrated sound business judgment and ability to maintain a strategic perspective while attending to critical details.

• Strong track record of developing and implementing strategy and process improvement initiatives, especially those leveraging technology for control enhancement.

• In-depth understanding of Citi’s businesses, functions, and their risk profiles.

• Proven ability to innovate and improve processes for proactive risk mitigation.

• Aptitude for challenging norms and recommending sustainable, automated solutions for risk and controls remediation.

• Excellent knowledge in control development and execution, including comprehensive program design and implementation.

• Deep understanding of compliance laws, rules, regulations, and best practices.

• Deep understanding of Citi’s Policies, Standards, and Procedures.

• Exceptional leadership, decision-making, and problem-solving skills, with a strong ability to drive strategic change.

• Excellent analytical skills to evaluate complex risk and control activities and processes, including automated controls.

• Ability to deliver compelling presentations and influence executive audiences on strategic control initiatives.

• Strong accountability, ownership, and results orientation.

• Excellent communication skills; ability to engage and inspire diverse stakeholder groups.

• Exceptional command of Microsoft Office suite.

Education:

• Bachelor's/University degree, Master's degree preferred.

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Job Family Group:

Controls Governance & Oversight

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Job Family:

Assessment & Design

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Time Type:

Full time

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Primary Location Full Time Salary Range:

€130,000.00 - €230,000.00

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Most Relevant Skills

Analytical Thinking, Business Insights, Communication, Constructive Debate, Controls Lifecycle, Issue Management, Process Design, Program Management, Risk Management, Stakeholder Management.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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This job opening is for an existing job vacancy.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

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