Skill required: Talent Development - Instructor-Led Training (ILT)
Designation: Business Interlock Manager
Qualifications:Any Graduation
Years of Experience:13 to 18 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Talent Development involves creating and implementing programs to enhance employees skills and career growth. This includes training, mentoring, and performance management. The goal is to help employees reach their full potential and contribute effectively to the organization. Responsibilities also include identifying skill gaps and developing strategies to address them. This role is essential for fostering a skilled and motivated workforce. The practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver. Leadership DNA: Complexity •Requires identifying and assessing complex problems for area of responsibility •Creates solutions where analysis requires in-depth evaluation of variable factors •Requires adherence to strategic direction set by senior management when establishing goals •Interaction involves senior management, requiring openness to alternate approaches Authority •Latitude in decision-making; acts independently to determine methods and procedures •Power to influence or complete assignments independently Impact •Decisions have significant day-to-day impact on area of responsibility •Risk or consequences span team and operational levels Scope •Manages medium to large-sized teams and work efforts •Degree of accountability aligned with size of work effort and organizational scale KEY RESPONSIBILITIES / ACTIVITIES • THRO Strategy & Operations • Learning Portal & Academy Design • Competency Definition • Knowledge & Training Management • People & Performance • Persona Development • Client Engagement • Influence & Leadership • Team Management • Operational Excellence • Calibration & Consistency • Performance Monitoring • Continuous Learning • Cross-functional Collaboration
What are we looking for? THRO Landscape Awareness & Understanding Training Needs Analysis Curriculum & Learning Portal Planning Learning Portal Design & Development Academy Framework Design Persona-Level Competency Definition People & Performance Strategies Knowledge Management Team Leadership & Coaching Stakeholder & Client Management Influencing & Cross-functional Leadership Collaboration in Global Teams Communication Skills (Verbal & Written) Presentation & Facilitation Skills Problem-Solving & Analytical Skills Operational Excellence Global Payroll / Talent Acquisition Certifications Learning & Development Certifications
Roles and Responsibilities: JOB REQUIREMENTS AND QUALIFICATIONS • Education: Graduation from an accredited college or university, or equivalent level of education • Experience: 12-16 years of professional experience, with demonstrated understanding of global HR operations and THRO workstreams • Domain Knowledge: Domain conversant in Total Human Resources Operations with practical exposure to door-to-floor training and knowledge management processes (not requiring deep technical expertise) • Team Management: Prior experience managing teams directly and indirectly; proven ability to lead and influence diverse groups • People & Performance: Hands-on or working exposure to people and performance strategies to standardize and optimize global operations • Development Programs: Experience working on collaborative programs focused on persona development and domain specialization across THRO workstreams, collaborating with Talent Management, HR, and Global Strategy teams • Client Skills: Strong client-facing capabilities; ability to manage stakeholder expectations and build relationships • Influencing & Leadership: Ability to direct, guide, and influence internal teams and external stakeholders without direct reporting relationships; excellent communication and stakeholder management skills • Certifications (Preferred): Basic certifications in Global Payroll, Talent Acquisition, or other relevant THRO workstreams (e.g., aPHR, CIPD, Cornerstone, or equivalent foundational HR operations certification) Key Highlights: • Strategic Role: Oversees THRO operations (TA, Payroll, Comp & Ben, EDM) with focus on learning portals and academies • Domain Conversant: Basic understanding of THRO workstreams required (not deep expertise) • Leadership Focus: People & performance strategies, persona competency mapping across TA/Pre-payroll/Comp-Ben/EDM • Key Additions: Door-to-floor training exposure, collaborative persona programs with Talent Mgmt./HR/Global Strategy • Preferred: Global Payroll, Talent Acquisition, or THRO workstream certifications • Core Skills: Client-facing, influencing internal teams, stakeholder management

Any Graduation

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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