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Job Function:

Pharmaceutical Sales

Job Sub Function:

Sales – Immunology (Commission)

Job Category:

Professional

All Job Posting Locations:

Oslo, Norway

Job Description:

Johnson and Johnson Norway is searching for a highly skilled, results oriented and structured Key Account Manager (KAM) responsible for our Immunology Portfolio. The district for this position is national and will require travel within Norway, while the position is based in the Oslo area. The position reports directly into Business Lead Oncology & Immunology.

The purpose of this role is to maximize the business value, both long-term and short-term, by partner, interact, promote, and sell J&J products and solutions to a set of customers, and accounts. The KAM owns the patient and/or sales targets for the product portfolio within their therapeutic area whilst ensuring that all account activities are aligned with J&J's brand strategy and customer needs. The Key Account Manager should further seek and listen for new business opportunities and projects that are of value for patients, customers and J&J.

Objectives of the Positions

• Drive sales results, establish and manage trusted relations with relevant HCPs and other key decision makers within disease area

• Demonstrate a strong business mindset and take accountability for acquiring top management insights and relations

• Secure in-depth account insights including competitor insights and leveraging available tools (CRM, Sales data, MR, CI etc)

• Ensure deep understanding of own therapeutical area, treatment dynamic, local/regional/national funding decisions and guideline implementation and processes.

• Identify, seek, and explore new initiatives with key accounts to strengthen the relationship and value provided by J&J

• Drive value creation, sales and business results by business-oriented execution of the brand strategy on account and regional level

• Own and drive the development, target setting and execution of Account Plans in collaboration with the cross-functional team.

• Lead monthly Account Plan and performance reviews, to track execution, and to make recommendations to adjust plans if needed. 

• Own and drive the development and execution of a 12-18 month rolling tactical plan, based on market insight, using an omnichannel approach

• Build and execute innovative solutions with a focus on patient centric projects and solutions in collaboration with X-functional team and the external key stakeholders.

• Own and drive selected marketing initiatives.

• Proactively partner up with internal stakeholders to ensure aligned execution and collaboration

• Embrace continuous learning to improve sales skills project management, use of digital channels and scientific knowledge in a personal development plan

Key Compliance Requirements:

• Ensures alignment of the all activities with J&J Credo, applicable J&J procedures and policies including but not limited to those related with Health Care Compliance, Clinical Research and Pharmacovigilance, GCPs, Regulatory Regulations and local Legislation;

• Ensures safety reporting requirements (timely AE/PQC reporting) as set out in company policies and SOPs (Standard Operating Procedures) are met and appropriately managed when planning projects, developing materials, executing projects and contracting vendors;

• Ensures HCC and legal requirements (Fair Market Value, Transfer of Value rules, Promotional Materials rules) are fully understood, appropriately managed and complied with when planning projects, developing materials;

• Complies with designated SOP’s and mandatory training for the role (Mandatory Training : MTP Matrix )

• Complete annual Adverse Event and Quality Complaint Reporting Awareness training and HCC/FCPA Awareness training

• Report Adverse Events and Quality complaints in a timely way according to current guidelines/SOP

• Acts in accordance with Johnson & Johnson HCC requirements in interactions with Healthcare Professionals and Government Officials

• If commissioning contractors or third party organisations, perform Due Diligence where applicable, put compliant contracts in place and provide training, ensuring these individuals also act in accordance with Johnson & Johnson HCC requirements when interacting with Healthcare Professionals or Government Officials and ensure reporting of adverse events and quality complaints resulting from such collaborations (as above).

Qualifications

• Bachelor’s degree or equivalent

• +4-6 years of work experience in comparable roles preferred

• Healthcare, pharmaceutical, or similar industry experience preferred

• Strong skills in Microsoft Office required

• Valid driver’s license required

• High proficiency in Norwegian required

• High proficiency in spoken and written English required

Essential Competencies:

• Strong account management, business acumen and networking skills

• Team player with good interpersonal skills and ability to interact effectively with internal and external stakeholders

• Ability to coordinate cross functional initiatives effectively

• Ability to guide and provide feedback to maximize performance of individuals and/or groups.

• Excellent interpersonal communication skills with individuals as well as group audiences to present complex subjects

• Ability to leverage digital communication channels

• Externally focused, excellent presentation skills, results-oriented

• Ability to create an atmosphere of trust and mutual respect both internally and externally

• Seeing the big picture whilst also being very analytical and with an eye for details as needed

• Ability to think out-of-the-box and propose creative solutions to meet customer needs

 

 

Required Skills:

 

 

Preferred Skills:

Business Development, Clinical Experience, Communication, Cross-Functional Collaboration, Customer Centricity, Customer Retentions, Data Savvy, Developing Partnerships, Immunology, Market Knowledge, Performance Measurement, Pharmaceutical Industry, Pharmaceutical Sales Marketing, Problem Solving, Product Knowledge, Relationship Building, Sales, Sales Projections, Sales Trend Analysis, Strategic Sales Planning