The Solutions for Customization team (S4C) is accountable for incorporating the Murex software into the information system frameworks of our Capital Markets customers.  

Throughout the lifecycle of the product, from pre-sales support to implementation as well as training and product support, Murex S4C consultants are our clients' trusted IT partners.  

We deliver innovative solutions and provide state-of-the-art recommendations and advice.  

Main activities to be performed.  

• Develop expertise in Murex interface solutions and general knowledge of the platform  

• Provide technical support (phone, email, CRM, on-site) to customers, ensuring successful follow up of issues from notification to resolution and validation  

• Validate solutions with co-workers within the team and seek advice and expertise of other teams on other domains  

• Participation in implementation projects, delivery of interfaces for electronic communication network (for example online trading platform), clearing systems, customer’s internal systems (e.g. core banking), and trade migrations  

• Maintain good understanding and knowledge of the best practice  

• Participate in the Murex solution enrichment process by reporting issues and suggestions to the development center  

• Person in charge of one or several accounts pro-actively ensures customer satisfaction and follow-up on the interfacing related activities  

• Deliver customers' and partners' training  

• Deliver pre-sales configuration  

Pre-requisites:  

• Communication Skills: Good written and verbal communication skills in English are mandatory. 

• Bachelor of Computer Science (or equivalent)  

• Development experience in Java, XML, XSL, JavaScript, SQL  

• Experience in Unix, windows OS, able to develop scripting/batch files.  

• Experience in software design and development cycle (user requirement, specification, development, test and documentation) 

•  Desirable: J2EE, VB, .NET