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Department: Hospitality (and possibly Ticketing)

Criminal Record Check required: Basic

Contract Type: Casual

What will you be doing?

As part of our Hospitality Team, you will provide the supporters with a friendly, courteous, and efficient service both on the telephone and through face-to-face interaction and helping the department achieve its sales and service goals.

The role will involve sales, relationship building, administration, fulfilment and match day set up tasks as well as club representation on a matchday. Hours are on an ad hoc basis subject to the department’s needs with the expectation of being available on and before Match Days. There is also potential to support our Ticketing Team during busy periods, training would be provided.

What are we looking for?

We are looking for a responsible, driven and well-mannered person to fulfil this role. This role requires a positive attitude as well as a confident and outgoing personality.

Person Specification:

• Good IT Skills – Microsoft Office basics are essential.

• Excellent customer service skills and relevant experience would be desirable.

• Excellent numeracy skills and a keen eye for detail.

• Good interpersonal skills – must be a consistent team performer.

• Trustworthy, reliable and highly focused.

• Excellent organisational qualities.

• Able to work on own initiative.

• Excellent telephone manner.

What do you get in return?

If you are successful, you can look forward to a healthy benefits package:

• A competitive hourly rate.

• Opportunity to work for a successful Football Club.

• Working in an environment with strong core values.

• Learning and development opportunities.

• Working with likeminded individuals.

• Collaborative & inclusive working culture.

How can I apply?

Very easy. Just click on the apply button, enter your details and answer a quick pre-screening questionnaire, then attach your CV.

The closing date for applications is 25 September 2024.   

*We reserve the right to close this vacancy early, if a high volume of applicants are received.*