We are looking for a talented professional to join our team as an Insurance Operations Coordinator for our Entertainment Practice. This is a hybrid role that requires three days in one of our Marsh offices located in Atlanta, New York, Los Angeles, Miami or Tampa.

What can you expect?

• This position is critical to successfully support a high-volume book of business to Marsh insurance clients

• You will receive on the job, online, and side-by-side training to be successful and productive in this role

• Work alongside tenured colleagues to gain experience and skill sets for professional growth

What is in it for you?

• A company with a solid brand and proven results to match

• Culture of internal mobility, collaboration, and valued partnership with HR from the business

• Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations

• Competitive pay and full benefits package – starting day one (medical, dental, vision, life insurance, 401k match AND contribution)

• Tuition Reimbursement plan per year and participation in our Employee Stock Purchase Plan

We will Count on you to:

• Ensure timely and accurate production/processing of complex documents/information, including follow-up for quality assurance, maintenance, and reports

• Maintain a basic understanding of the core aspects of relevant insurance and related legislation (customer awareness) and strengthen established relationships

• Contribute to the achievement of Operations team Service Level Agreements (SLA), Key Performance Indicators (KPI) and business objectives

• Provide support to team and comply with procedures

• Adheres to Company policies and performance standards

What you need to have:

• Associate College Degree

• Minimum 2 - 3 years administrative support or customer service background, preferably in commercial lines insurance

• Obtain Property & Casualty broker’s license within 1 year

• Proficient in Microsoft Office applications (e.g., Word, Excel, PowerPoint, Outlook)

• Familiarity with or ability to learn proprietary applications/databases (e.g., Mdoc & MART)

• Ability to handle multiple priorities in a fast-paced team environment

• Deep attention to details required

• Sturdy organizational/multi-tasking skills, as well as excellent oral and written communication skills

What Makes You Stand Out?

• Bachelor’s degree

• Property and Casualty License

• Entertainment Insurance industry knowledge

• Willingness to learn and be successful in the insurance field