Senior Account Manager

Posted:
9/5/2024, 4:50:39 PM

Location(s):
Delhi, India ⋅ New Delhi, Delhi, India

Experience Level(s):
Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Position:

Senior Account Manager

Job Description:

What You will Be Doing

Principal Accountabilities

  • Manage the overall account relationship by providing strategic service and support to assigned customer base. Gain market share, and drive value added solution selling. Working with internal and external resources, provide customer service often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and troubleshooting other customer problems. Function as key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow.
  • Develop and implement sales strategies to achieve company revenue goals. Sell and drive Solutions Selling within the approved account level strategy. Requires knowledge of competitive landscape in the market and the ability to make sales decisions based on that information.
  • Responsible for on-going Sales Support activities for the Order to Invoice process. Owns the customer interface for backend Quality processes: corrective actions, Field Quality Reports. Owns and Maintains Perfect Order Index (POI) and Inventory integrity to minimize write offs/bill backs. Owns the customer interface for important Credit and Financial Information as well as coordination of all available resources and support functions.
  • Generate new leads and manage the sales pipeline.

What We Are Looking For

Experience / Education

  • Bachelor’s degree in engineering or master’s degree in business, marketing, or a related field
  • Minimum 3 years of Field sales experience in Electronics /Semiconductor Industry
  • Should have good communication and persuasion skills
  • Multilingual with fluency in English , Hindi is preferable
  • Preferably from Catalogue distribution background
  • Should know both INR and USD business process
  • Has advanced specialized skills or is multi-skilled through job-related training and considerable on-the-job experience
  • Works independently; receives minimal guidance
  • Identifies and resolves key issues and patterns from partial/conflicting data
  • Takes a broad perspective to problems and spots new, less obvious solution

What’s In It for You

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That is why we offer competitive financial compensation, including various compensation plans, and a solid benefits package. 

  • Insurance
  • Bonus
  • Growth Opportunity And more!

About Arrow

Arrow Electronics, Inc. (NYSE: ARW), Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 133 and one of Fortune Magazine’s Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2023 sales of USD $33.11 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at www.arrow.com.

Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at https://www.fiveyearsout.com/

For more job opportunities, please visit https://careers.arrow.com/us/en.

Location:

IN-DL-New Delhi, India (Uppal Plaza Bldg)

Time Type:

Full time

Job Category:

Sales